UPS Driver Helper Job Description, Key Duties and Responsibilities

By | December 18, 2025
UPS Driver Helper Job Description
UPS driver helpers help increase delivery efficiency and reduce driver workload, especially during peak seasons.

This post provides detailed information on the UPS driver helper job description, including the key duties, tasks, and responsibilities they commonly perform.

It also presents the major requirements you may be expected to fulfill to be hired for the driver helper role at UPS.

What Does a UPS Driver Helper Do?

A UPS driver helper is a seasonal or part-time support role that assists UPS delivery drivers with package delivery during busy periods (especially peak season).

The job focuses on speeding up deliveries, handling packages, and supporting safe, efficient route operations.

The UPS driver helper job description entails assisting the driver with delivering packages to residential and commercial locations, carrying packages from the delivery vehicle to customer doors, and helping to ensure packages are delivered to the right address.

It also involves obtaining delivery confirmations when requested.

UPS driver helpers load and unload packages from the delivery vehicle, lift, carry, and move packages of varying sizes and weights, organize packages to support efficient delivery flow, and handle packages carefully to prevent damage.

In performing route assisting duties, they walk or ride along assigned delivery routes with the driver, help the driver stay on schedule during high-volume deliveries, and follow instructions regarding delivery sequence and stops.

It is also their responsibility to follow UPS safety guidelines and procedures at all times, use proper lifting techniques to reduce risk of injury, and be alert to traffic, weather, pets, and other delivery hazards.

They work closely with the UPS driver to support daily delivery goals, communicate clearly about package locations and delivery needs, and represent UPS professionally during customer interactions.

UPS Driver Helper Job Description Example/Sample

The UPS driver helperjob description usually consists of the following duties, tasks, and responsibilities:

  • Assist the UPS driver with delivering packages to homes and businesses
  • Carry packages from the delivery vehicle to customer locations
  • Load and unload packages from the delivery truck
  • Organize packages to support efficient delivery flow
  • Ensure packages are delivered to the right address
  • Obtain delivery confirmations when required
  • Follow delivery instructions provided by the driver
  • Walk or ride along assigned delivery routes
  • Help the driver stay on schedule during peak delivery periods
  • Handle packages carefully to prevent damage
  • Use proper lifting and carrying techniques
  • Follow UPS safety policies and procedures
  • Remain alert to traffic, weather, pets, and other hazards
  • Communicate effectively with the driver and team members
  • Provide courteous, professional behavior during customer interactions.

UPS Driver Helper Requirements: Skills, Knowledge, and Abilities for Hiring and Career Success

Here are important requirements you may be expected to fulfill to be hired for the driver helper role at UPS, which are also vital for success on the job and career:

  • Minimum age requirement (typically 18 years) — Ensures compliance with labor laws and the physical demands of the role
  • Legal eligibility to work in the United States — Required to meet federal employment and I-9 verification laws
  • Ability to lift and carry packages (often up to 70 lbs.) — Essential for handling packages throughout the delivery route
  • Good physical stamina and endurance — Important because the job involves walking, lifting, and standing for long periods
  • Ability to work outdoors in all weather conditions — UPS deliveries continue in rain, heat, cold, and other conditions
  • Strong safety awareness — Helps prevent injuries, accidents, and damage to packages or property
  • Ability to follow instructions — Critical for working efficiently with the driver and completing deliveries accurately
  • Basic communication skills — Needed to coordinate with the driver and interact politely with customers when necessary
  • Reliability and punctuality — Important for keeping delivery routes on schedule, especially during peak season
  • Attention to detail — Ensures packages are delivered to the correct address and handled properly
  • Comfort working as part of a team — The role requires close cooperation with the UPS driver
  • Flexible availability — Necessary due to seasonal demand, variable schedules, and potential long workdays.

Here are UPS driver helper job description templates employers and hiring managers can simply edit and use in their job postings to attract the best talents to their companies:

TEMPLATE 1.

Position Title: UPS Driver Helper

Reports To: UPS Delivery Driver / Delivery Supervisor

Location: [City, State]

Employment Type: Seasonal / Part-Time

Company Overview

United Parcel Service (UPS) is a global leader in logistics, offering reliable package delivery and supply chain solutions to customers worldwide. Known for its commitment to safety, efficiency, and customer satisfaction, UPS relies on dedicated team members to support its high standards of service—especially during peak delivery seasons.

Job Summary

The UPS Driver Helper supports delivery drivers by assisting with package delivery, handling packages, and ensuring efficient route operations. This role is typically seasonal and plays a critical part in helping UPS meet high delivery volumes while maintaining safety and service quality.

Key Responsibilities

Package Delivery Support

  • Assist the UPS driver with delivering packages to residential and commercial locations
  • Carry packages from the delivery vehicle to customer doors
  • Ensure packages are delivered to the correct address
  • Obtain delivery confirmations when required

Package Handling & Physical Tasks

  • Load and unload packages from the delivery vehicle
  • Lift, carry, and move packages of varying sizes and weights
  • Organize packages to support efficient delivery flow
  • Handle packages carefully to prevent damage

Route Assistance

  • Walk or ride along assigned delivery routes with the driver
  • Follow delivery instructions and sequence provided by the driver
  • Help the driver stay on schedule during high-volume delivery periods

Safety & Compliance

  • Follow UPS safety guidelines, procedures, and policies
  • Use proper lifting and carrying techniques
  • Remain alert to traffic, weather conditions, pets, and other hazards

Teamwork & Communication

  • Work closely with the UPS driver to support daily delivery goals
  • Communicate clearly regarding package locations and delivery needs
  • Represent UPS professionally during customer interactions

Qualifications & Requirements

  • Minimum age requirement (typically 18 years)
  • Legal eligibility to work in the United States
  • Ability to lift, lower, push, and pull packages (often up to 70 lbs.)
  • Good physical stamina and endurance
  • Ability to work outdoors in all weather conditions
  • Strong safety awareness and attention to detail
  • Ability to follow instructions and work as part of a team
  • Reliable attendance and punctuality
  • Flexible availability to meet seasonal delivery demands

Work Environment

  • Outdoor, physically demanding work environment
  • Frequent walking, lifting, and standing
  • Exposure to varying weather conditions and traffic

Additional Information

  • Seasonal employment, especially during peak delivery periods
  • Competitive hourly pay
  • No driving required
  • On-the-job training provided
  • Opportunity to gain experience with a leading logistics company

Equal Opportunity Employer

UPS is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.

How to Apply

Interested candidates should submit their application using the information below:

Please submit your application to:
[Insert Application Email or Job Application Link]

TEMPLATE 2.

Position Title: UPS Driver Helper
Location: [City, State]
Employment Type: Seasonal / Part-Time

Job Summary

The UPS Driver Helper assists delivery drivers by handling packages and supporting efficient, on-time deliveries during peak seasons. This role involves physical work and teamwork in an outdoor environment.

Key Responsibilities

  • Assist drivers with delivering packages to homes and businesses
  • Carry packages from the truck to delivery locations
  • Load, unload, and organize packages
  • Follow delivery instructions and safety procedures
  • Support drivers in staying on schedule

Requirements

  • Minimum age of 18 years
  • Ability to lift packages up to 70 lbs.
  • Comfortable working outdoors in all weather conditions
  • Reliable, punctual, and team-oriented
  • Legal eligibility to work in the United States

How to Apply

Please submit your application to:
[Insert Application Email or Job Application Link]

UPS Driver Helper Job Description for Resume

If you have worked before as a UPS driver helper or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the UPS driver helper job description sample above.

You can highlight the duties you have performed or currently performing as a driver helper at UPSin your resume’s Professional Experience by applying the ones in the sample UPS driver helper job description above.

This will show to the employer that you have been successful in the role of a UPS driver helper, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some driver helper work experience in UPS or similar company.

Conclusion

This post has provided exhaustive information on the UPS driver helper job description, highlighting the important duties, tasks, and responsibilities they usually perform.

It is helpful to individuals seeking to become a UPS driver helper, to learn all they need to know about what the role does.

Employers and hiring managers needing to make a job description for the driver helper position will also find this article useful.

They can simply edit and apply the UPS driver helper job description templates provided on this page in making an effective one for their organizations.