Tag Archives: customer service agent

Top 15 Customer Service Representative Skills to be best on the Job

Top 15 Customer Service Representative Skills to be best on the Job If you are a customer service representative, CSR, desiring to be the best in your unit, you will need to have certain skills to help you deal effectively with the different people you come across with daily. The customer service representative job is by no means… Read More »

Customer Service Agent Job Description, Key Duties and Responsibilities

This post provides detailed information on the customer service agent job description, including the key duties, tasks, and responsibilities they commonly perform. (You will be able to download the customer service agent job description template in pdf below.) It also highlights the major requirements you may be required to meet by employers/hiring managers to be employed for the… Read More »