This post provides detailed information on the Olive Garden host job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the major requirements you may be asked to fulfill to be hired for the host role at Olive Garden.
What Does an Olive Garden Host Do?
An Olive Garden host is a front-of-house team member responsible for welcoming guests, managing the seating flow, and creating a positive first impression.
The role focuses on guest service, organization, and communication to ensure a smooth dining experience from arrival to seating at Olive Garden.
The Olive Garden host job description entails greeting guests warmly as they arrive, providing wait-time estimates and answering basic questions, maintaining a friendly, professional demeanor at all times, and thanking guests as they leave and inviting them to come again.
It also involves escorting guests to tables promptly and courteously, managing waitlists during busy periods, balancing seating across servers’ sections, and accommodating special requests when possible.
They communicate wait times and table availability to guests, coordinate with servers, bussers, and managers, notify servers when tables are seated, and assist with crowd control during peak hours.
Keeping the host stand, lobby, and entry area clean and organized, arranging menus and ensuring supplies are stocked, and monitoring guest flow to maintain safety and comfort are a major part of the Olive Garden host duties.
It is also their responsibility to support restaurant operations by assisting with takeout order coordination when needed, supporting opening and closing duties, and following company policies, service standards, and safety procedures.
Olive Garden Host Job Description Example/Sample
The Olive Garden host job description usually consists of the following duties, tasks, and responsibilities:
- Greet guests warmly and respectfully as they arrive at the restaurant
- Manage the waitlist and provide correct estimates of wait-time
- Escort guests to tables promptly and courteously
- Balance seating across server sections to ensure smooth service
- Communicate table availability to servers and management
- Answer basic guest questions about wait times, seating, and menus
- Accommodate special seating requests when possible
- Ensure host stand and lobby are clean and organized
- Ensure menus and supplies are stocked and ready
- Monitor guest flow to maintain safety and comfort
- Assist with takeout order coordination when needed
- Support opening and closing duties
- Follow Olive Garden service standards and company policies
- Maintain a professional appearance and friendly attitude.
Olive Garden Host Requirements: Skills, Knowledge, Abilities for Hiring and Career Success
Here are important requirements you may be expected to meet to be hired for the host role at Olive Garden, which are also vital for success on the job and career:
- Customer service skills — Essential for greeting guests warmly and creating a positive first impression
- Clear communication skills — Important for explaining wait times, seating arrangements, and coordinating with servers
- Friendly and professional attitude — Helps make guests feel welcome and comfortable from arrival to seating
- Ability to multitask — Needed to manage waitlists, seat guests, and answer questions during busy periods
- Organization and attention to detail — Ensures accurate waitlists, balanced seating, and smooth table flow
- Ability to remain calm under pressure — Important during peak dining hours and long wait times
- Teamwork and cooperation — Hosts work closely with servers, bussers, and managers to support operations
- Ability to stand and walk for extended periods — Required for greeting and escorting guests throughout the restaurant
- Punctuality and reliability — Critical for maintaining front-of-house coverage and smooth shift transitions
- Flexible availability — Restaurants often require evenings, weekends, and holiday shifts
- Professional appearance — Reflects Olive Garden’s brand image and hospitality standards
- Willingness to follow company policies and procedures — Ensures consistent service and compliance
- Eligible to work legally in the United States — Required to comply with federal employment laws.
Olive Garden Host Job Description Templates
Here are Olive Garden host job description templates employers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Position Title: Olive Garden Host
Reports To: Restaurant Manager / Assistant Manager / Front-of-House Manager
Location: [City, State]
Employment Type: Full-Time / Part-Time
Company Overview
Olive Garden is a well-known casual dining restaurant brand specializing in Italian-inspired cuisine and warm hospitality. With a strong focus on guest satisfaction and team collaboration, Olive Garden provides a welcoming environment where every guest is treated like family.
Job Summary
The Olive Garden Host is responsible for welcoming guests, managing the seating process, and ensuring a smooth flow of service in the dining room. This role is the first point of contact for guests and plays a key part in creating a positive dining experience through excellent customer service, organization, and communication.
Key Responsibilities
Guest Greeting & Customer Service
- Greet guests warmly and professionally upon arrival
- Provide accurate wait-time estimates and answer basic questions
- Maintain a friendly, courteous demeanor at all times
- Thank guests as they leave and invite them to return
Seating & Table Management
- Escort guests to tables promptly and safely
- Manage waitlists during busy periods
- Balance seating across server sections to support efficient service
- Accommodate special seating requests when possible
Communication & Coordination
- Communicate table availability to servers and management
- Notify servers when guests are seated
- Coordinate with bussers and servers to ensure tables are ready
- Assist with crowd control during peak hours
Lobby & Entrance Maintenance
- Keep the host stand, lobby, and entrance clean and organized
- Ensure menus, pagers, and supplies are stocked
- Monitor guest flow to maintain safety and comfort
Support for Restaurant Operations
- Assist with takeout order coordination when needed
- Support opening and closing duties
- Follow company service standards, safety rules, and procedures
- Maintain a professional appearance in line with brand guidelines
Qualifications & Requirements
- Strong customer service and communication skills
- Friendly, professional, and welcoming attitude
- Ability to multitask in a fast-paced restaurant environment
- Good organization and attention to detail
- Ability to remain calm and professional during busy periods
- Team-oriented mindset and willingness to support coworkers
- Ability to stand and walk for extended periods
- Reliable attendance and punctuality
- Flexible availability, including evenings, weekends, and holidays
Eligibility to Work in the United States
- Must be legally authorized to work in the United States
- Employment is contingent upon verification of work authorization in accordance with federal law
Work Environment
- Indoor restaurant environment
- Standing and walking for extended periods
- Frequent interaction with guests and team members
- Fast-paced, high-energy setting during peak hours
Additional Information
- Competitive hourly pay
- Flexible scheduling
- On-the-job training provided
- Opportunities for growth within the restaurant and company
- Employee dining discounts (where applicable)
Equal Opportunity Employer
Olive Garden is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.
How to Apply
Interested candidates should submit their application using the information below: Please submit your application to:
[Insert Application Email or Job Application Link]
TEMPLATE 2.
Position Title: Olive Garden Host
Location: [City, State]
Employment Type: Full-Time / Part-Time
Job Summary
The Olive Garden Host welcomes guests, manages seating, and helps ensure a smooth flow of service in the dining room. This role is key to creating a positive first impression and an enjoyable dining experience.
Key Responsibilities
- Greet guests and provide accurate wait-time estimates
- Manage waitlists and escort guests to tables
- Balance seating across server sections
- Communicate with servers and managers
- Keep the host stand and lobby clean and organized
Requirements
- Strong customer service and communication skills
- Friendly, professional attitude
- Ability to multitask in a fast-paced environment
- Flexible availability, including evenings and weekends
- Legal eligibility to work in the United States
How to Apply
Please submit your application to:
[Insert Application Email or Job Application Link]
Olive Garden Host Job Description for Resume
If you have worked before as an Olive Garden host or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the Olive Garden host job description sample above.
You can highlight the duties you have performed or currently performing as an Olive Garden host in your resume’s Professional Experience by applying the ones in the sample Olive Garden host job description above.
This will show to the employer that you have been successful in the role of a Olive Garden host, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some host work experience at Olive Garden or similar company.
Conclusion
This post has provided exhaustive information on the Olive Garden host job description, highlighting the important duties, tasks, and responsibilities they usually perform.
It is helpful to individuals seeking to become an Olive Garden host, to learn all they need to know about what the role does.
Employers and hiring managers needing to make a job description for the host position will also find this article useful.
They can simply edit and apply the Olive Garden host job description templates provided on this page in making an effective one for their organizations.