This post provides detailed information on the Hobby Lobby retail associate job description, including the key duties, tasks, and responsibilities they commonly perform, as well as templates hiring managers can use.
It also highlights the major requirements you may be expected to fulfill to be hired for the retail associate role by Hobby Lobby.
What Does a Hobby Lobby Retail Associate Do?
Hobby Lobby retail associates perform various functions covering customer service, cashiering and checkout support, merchandising and stocking, store maintenance, team collaboration, and compliance and store policies.
The Hobby Lobby retail associate job description entails greeting customers and offering friendly, knowledgeable assistance; helping customers locate craft supplies, home décor, art materials, and seasonal items; answering product questions and providing suggestions or alternatives; and handling customer concerns or directing them to a supervisor when needed.
It also involves operating cash registers and handling cash, card, and digital payments, and scanning items, applying discounts, and processing returns or exchanges.
Maintaining accuracy with money handling and following store procedures, as well as keeping the checkout area clean and organized are important duties performed by Hobby Lobby retail associates.
They are also responsible for unloading, stocking, and organizing merchandise on shelves, displays, and pegboards, rotating stock and ensuring products are properly labeled and priced.
Retail associates at Hobby Lobby are also tasked with setting up seasonal and promotional displays according to company guidelines and maintaining clean, organized aisles and product sections.
It is also their duty to keep the store clean by sweeping, dusting, cleaning shelves, and straightening products.
They ensure fitting rooms, restrooms, and common areas meet store cleanliness standards and assist with safety checks and report damaged or unsafe items.
Hobby Lobby retail associates are expected to work closely with other associates and supervisors to meet daily store goals, help with restocking during peak times, truck unload days, or seasonal changes, and communicate effectively with team members and support managers when needed.
They must follow all company policies, procedures, and safety guidelines, support loss prevention efforts by monitoring for suspicious activity, and adhere to Hobby Lobby’s values, customer service standards, and operational expectations.
Hobby Lobby Retail Associate Job Description Example/Sample
The Hobby Lobby retail associate job description usually consists of the following duties, tasks, and responsibilities:
- Greet customers and provide friendly, knowledgeable assistance
- Help customers find products, offer suggestions, and answer questions
- Ensure seasonal and promotional displays are set up, organized, and maintained
- Operate cash registers and process payments accurately
- Scan items, bag purchases, and handle returns or exchanges
- Stock shelves, pegboards, and endcaps with merchandise
- Unload freight and assist with truck deliveries
- Price and label all items correctly
- Keep aisles clean, organized, and free from safety hazards
- Straighten shelves, recover merchandise, and maintain store appearance
- Assist with inventory counts and restocking as needed
- Monitor for damaged, missing, or incorrectly placed items
- Support loss prevention efforts by following store policies
- Maintain cleanliness in common areas, including restrooms and break rooms
- Assist team members and supervisors to meet daily operational goals
- Follow safety guidelines and company standards at all times.
Hobby Lobby Retail Associate Requirements: Skills, Knowledge, and Abilities for Hiring and Career Success
Here are important requirements hiring managers at Hobby Lobby will want you to satisfy to be hired for the retail associate role, which are also vital for success on the job and career:
- High school diploma or GED to perform basic math, communication, and daily retail tasks
- Previous retail or customer service experience is a plus, not required, but beneficial for handling customers and store operations
- Experience using cash registers or POS systems, to ensure accuracy and speed at checkout
- Strong customer service and communication skills to assist customers, answer questions, and provide a positive shopping experience
- Basic math skills for handling payments, calculating totals, and processing returns
- Attention to detail for stocking shelves, pricing items, and maintaining accurate displays
- Ability to multitask in a fast-paced environment to manage stocking, customer service, and cashiering at the same time
- Teamwork and cooperation to support store operations and ensure smooth coordination with coworkers
- Ability to stand for long periods when unloading trucks, stocking merchandise, or moving displays
- Ability to bend, reach, and climb ladders, for stocking shelves, hanging signage, and accessing high inventory
- Friendly, positive attitude to create a welcoming environment for customers
- Dependable and punctual, for keeping the store running smoothly and meeting staffing needs
- Willingness to learn and follow store policies, to ensure consistency and operational excellence
- Ability to work flexible schedule, including weekends, evenings, and some holidays
- Ability to work part-time or full-time as needed by seasonal demand and store needs
- Must follow all Hobby Lobby safety and loss prevention procedures, ensuring customer and employee safety while preventing store losses
- Adherence to Hobby Lobby’s values and conduct standards, ensuring a respectful, customer-focused workplace environment.
Hobby Lobby Retail Associate Job Description Templates
Here are Hobby Lobby retail associate job description templates hiring managers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Position Title: Retail Associate
Reports To: Store Manager / Assistant Manager / Department Supervisor
Location: [City, State]
Employment Type: Full-Time or Part-Time
Company Overview
[Your Company Name] is committed to providing exceptional customer service and a positive shopping experience across all departments, including crafts, home décor, art supplies, fabrics, and seasonal merchandise. As part of the Hobby Lobby family, our team values creativity, teamwork, integrity, and a strong work ethic.
Position Overview
We are seeking friendly, motivated, and dependable Hobby Lobby Retail Associates to support daily store operations. This role is responsible for assisting customers, stocking merchandise, operating cash registers, maintaining store cleanliness, and helping create inspiring product displays.
The ideal candidate is customer-focused, energetic, and able to work in a fast-paced retail environment while upholding Hobby Lobby’s values and service standards.
Key Responsibilities
Customer Service
- Greet customers warmly and offer assistance with product selection.
- Provide knowledgeable support and recommendations on crafts, décor, and store products.
- Assist customers in finding specific items and answering product-related questions.
- Handle customer concerns or direct them to a supervisor for additional support.
Cashiering & Checkout
- Operate cash registers, process payments, and issue receipts.
- Manage cash, card, and digital transactions accurately and responsibly.
- Process returns and exchanges following company policies.
- Maintain a clean and organized checkout area.
Merchandising & Stocking
- Stock shelves, pegboards, endcaps, and displays with merchandise.
- Assist with unloading trucks and organizing freight in the stockroom.
- Set up seasonal, promotional, and decorative displays according to store guidelines.
- Ensure all merchandise is properly priced, labeled, and neatly arranged.
Store Appearance & Maintenance
- Maintain clean aisles, fitting rooms, restrooms, and common areas.
- Straighten shelves, recover items, and ensure a tidy shopping environment.
- Perform routine cleaning tasks throughout the store.
- Monitor for damaged, misplaced, or expired items and report issues as needed.
Teamwork & Operations Support
- Work closely with fellow associates and supervisors to meet daily goals.
- Assist with inventory counts, stock rotation, and organizing backroom areas.
- Follow safety, security, and loss prevention policies.
- Support various departments as directed by leadership.
Skills & Qualifications
- Strong customer service and communication skills.
- Basic math skills for cashiering and inventory tasks.
- Ability to work efficiently in a fast-paced retail environment.
- Good organizational skills and attention to detail.
- Ability to follow instructions and company policies accurately.
- Reliable, friendly, and team-oriented attitude.
- Willingness to learn about merchandise categories and store operations.
Education & Experience Requirements
- High school diploma or GED preferred (not required).
- Previous retail or customer service experience is helpful but not required.
- Training provided for motivated and dependable team members.
Physical Requirements
- Ability to stand for extended periods during shifts.
- Ability to lift 40–50 lbs. when stocking merchandise or unloading freight.
- Capability to bend, reach, climb ladders, and move products safely.
Eligibility to Work in the United States
Applicants must be legally authorized to work in the United States without requiring employer sponsorship now or in the future.
Work Environment
- Retail store setting with frequent customer interaction.
- Fast-paced environment with varying workload depending on season and department.
- Shifts may include early mornings, evenings, weekends, and holidays.
Equal Opportunity Statement
[Your Company Name] is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender identity, age, disability, sexual orientation, veteran status, or any protected category.
Additional Information
- Uniform or dress code guidelines may apply.
- Advancement opportunities may be available for high-performing team members.
- Reasonable accommodations will be provided for qualified individuals with disabilities.
How to Apply
TEMPLATE 2.
Location: [City, State]
Employment Type: Full-Time or Part-Time
About the Role
We are seeking friendly and energetic Retail Associates to assist customers, stock merchandise, operate cash registers, and help maintain a clean and organized Hobby Lobby store. This role supports daily operations and ensures customers enjoy an exceptional shopping experience.
Key Responsibilities
- Greet customers and assist with product questions and selection
- Operate cash registers and process payments accurately
- Restock shelves, pegboards, and seasonal displays
- Unload and organize freight and backroom inventory
- Maintain clean, organized aisles and checkout areas
- Assist with merchandising, pricing, and product presentation
- Support team members and follow store policies and safety guidelines
Requirements
- Strong customer service and communication skills
- Ability to work in a fast-paced retail environment
- Basic math and cash-handling ability
- Able to lift 40–50 lbs., bend, reach, and stand for long periods
- Reliable, friendly, and team-oriented
- Retail or customer service experience preferred but not required
Eligibility to Work in the U.S.
Applicants must be legally authorized to work in the United States.
How to Apply
Submit your resume to [Insert Application Email or Job Link].
Interested candidates should submit their resume and application to [Insert Application Email or Job Link].
Hobby Lobby Retail Associate Job Description for Resume
If you have worked before as a retail associate at Hobby Lobby or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the Hobby Lobby retail associate job description sample above.
You can highlight the duties you have performed or currently performing as a Hobby Lobby retail associate in your resume’s Professional Experience by applying the ones in the sample Hobby Lobby retail associate job description above.
This will show to the employer that you have been successful in the role of a retail associate at Hobby Lobby, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some retail associate work experience.
Conclusion
This post has provided exhaustive information on the Hobby Lobby retail associate job description, highlighting the important duties, tasks, and responsibilities they usually perform.
It is helpful to individuals seeking to become a retail associate at Hobby Lobby, to learn all they need to know about what the role does.
Employers and hiring managers needing to make a job description for the retail associate position will also find this article useful.
They can simply edit and apply the Hobby Lobby retail associate job description templates provided on this page in making an effective one for their organizations.
