This post provides detailed information on the Five Guys manager job description, including the key duties, tasks, and responsibilities, as well as templates hiring managers can use.
It also presents the major requirements you may be required to fulfill to be hired for the manager role at Five Guys.
What Does a Five Guys Manager Do?
Five Guys managers are responsible for overseeing the daily operations of a Five Guys restaurant to ensure high-quality food, exceptional customer service, and smooth store performance.
Their responsibilities also include leading the team, maintaining cleanliness and safety standards, managing inventory, and ensuring that the brand’s values of freshness, speed, and hospitality are consistently delivered.
The Five Guys manager job description entails recruiting, hiring, training, and coaching team members, assigning daily tasks and ensuring employees meet brand service standards
It also involves conducting performance evaluations and providing constructive feedback, building a positive, team-oriented work environment, and creating staff schedules based on business needs.
Ensuring customers receive friendly, fast, and high-quality service, resolving customer concerns or complaints professionally, and supporting the team during busy times at the register, on the grill, or assembling orders are also part of the important duties of a Five Guys manager.
They are also responsible for maintaining a welcoming and clean dining environment.
Five Guys managers ensure all food is prepared fresh, according to Five Guys standards, monitor cooking procedures, portion accuracy, and order correctness, enforce food safety, sanitation, and cleanliness guidelines, and conduct regular line checks to ensure quality and consistency.
They are also tasked with overseeing opening and closing procedures, ensuring proper staffing levels for peak and slow periods, maintaining equipment and reporting repair needs, as well as enforcing compliance with company policies and health department regulations.
It is also their duty to manage inventory levels of food, supplies, and packaging, conduct inventory counts and place orders with suppliers, and reduce waste, monitor food costs, and control labor expenses.
Tracking sales and supporting managers in achieving profitability goals are also part of the role of a manager at Five Guys.
The Five Guys manager work description also involves assisting with cash handling, register reconciliation, and bank deposits, monitoring of daily sales and store performance metrics, and ensuring refunds, discounts, and coupons are accurately handled.
It also entails training employees on safety procedures, equipment use, and emergency protocols, maintaining safe working conditions for employees and customers, and following company and legal compliance standards for health, food handling, and sanitation.
They are also responsible for communicating daily goals, updates, and expectations to team members, working with district managers to review performance and implement improvements, and handling of documentation, such as incident reports, training records, and evaluation forms.
Five Guys Manager Job Description Example/Sample
The Five Guys Manager job description usually consists of the following duties, tasks, and responsibilities:
- Supervise daily restaurant operations to ensure smooth and efficient workflow
- Hire, train, coach, and develop team members
- Create staff schedules and manage labor according to business needs
- Lead by example in providing fast, friendly, and high-quality customer service
- Resolve customer complaints or concerns professionally and promptly
- Ensure all food is prepared fresh and meets Five Guys quality standards
- Monitor food preparation, cooking times, and portion control
- Conduct line checks to verify product quality and consistency
- Maintain a clean, sanitary, and organized dining, kitchen, and prep area
- Enforce food safety, hygiene, and health department requirements
- Oversee cash handling, register accuracy, and daily financial procedures
- Assist with counting drawers, preparing deposits, and reconciling sales
- Manage inventory levels, order supplies, and track food usage
- Cut down on waste and control food and labor costs
- Ensure proper execution of opening and closing procedures
- Maintain equipment and coordinate repairs when needed
- Support team members during busy periods in all stations (grill, fry, register, prep)
- Implement company policies and uphold Five Guys brand standards
- Communicate store goals, updates, and expectations to staff
- Generate reports and communicate performance results to district management
- Promote a positive, team-oriented environment that encourages productivity and morale.
Five Guys Manager Requirements: Skills, Knowledge, and Abilities for Hiring and Career Success
Here are important requirements you may be expected to meet to be hired for the manager role at Five Guys, which are also vital for success on the job and career:
- High School Diploma or GED, to provide the foundational communication, math, and problem-solving skills needed for restaurant management
- Associate or Bachelor’s degree in Business, Hospitality, or related field (preferred, NOT required), for understanding operations, leadership, and financial management
- 1–3 years of restaurant management or supervisory experience, to ensure the candidate understands the pace and demands of fast-casual dining
- Experience with hiring, training, and managing employees, to build an effective, high-performing team
- Background in customer service or food service, to deliver the hospitality and quality standards Five Guys is known for
- Strong leadership ability with a hands-on management style, to lead by example and work alongside employees
- Ability to motivate, coach, and develop team members, to promote growth and improve store performance
- Conflict resolution and problem-solving skills, to handle customer concerns and employee issues professionally
- Exceptional communication and interpersonal skills, for interacting with customers and staff
- Commitment to delivering fast, friendly, high-quality service, to ensure excellent customer experiences and repeat business
- Knowledge of food safety and sanitation standards (ServSafe certification preferred), for maintaining health department compliance
- Ability to manage inventory, place orders, and reduce waste, to  control food costs and maintain product availability
- Understanding of cash handling, POS systems, and basic financial reporting, to ensure accuracy in daily sales, deposits, and operational results
- Ability to stand for long periods and work in a fast-paced kitchen environment, to frequently move between stations, assist staff, and stay active during shifts
- Ability to lift 35–50 lbs., for handling supplies, moving boxes, and stocking products
- Comfort working in hot or busy kitchen areas, to support all positions during peak hours
- Strong work ethic and reliability, for ensuring smooth operations and team accountability
- Positive attitude and ability to handle pressure, to be effective in a fast-paced restaurant environment
- Detail-oriented and organized, for scheduling, ordering, cash handling, and food preparation oversight
- Flexible schedule, including nights, weekends, and holidays, to be available during peak service times
- Willingness to work full-time and occasionally extended shifts, to maintain staffing coverage and operational consistency
- Must follow food safety, labor laws, and company policies, to ensure legal compliance and operational standards
- Must be legally authorized to work in the United States.
Five Guys Manager Job Description Templates
Here are Five Guys manager job description templates employers and hiring managers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Position Title: Restaurant Manager
Reports To: District Manager / General Manager
Location: [City, State]
Employment Type: Full-Time
Company Overview
[Your Company Name], proudly operating as a Five Guys franchise, is committed to serving fresh, high-quality burgers and fries while delivering exceptional customer service. We focus on teamwork, cleanliness, and consistency to ensure every guest enjoys a memorable dining experience. Our restaurant managers play a critical role in maintaining operational excellence and supporting a positive work culture.
Position Overview
We are seeking an energetic and highly motivated Five Guys Manager to oversee daily restaurant operations, lead and develop team members, maintain food quality standards, and ensure a safe, clean, and customer-focused environment. This role requires hands-on leadership, strong communication skills, and the ability to thrive in a fast-paced setting.
The ideal candidate has experience in restaurant or food service leadership and is passionate about delivering Five Guys’ legendary service and quality.
Key Responsibilities
Leadership & Staff Management
- Recruit, hire, train, and supervise restaurant employees.
- Create schedules that meet staffing needs while controlling labor costs.
- Provide coaching, performance evaluations, and corrective feedback when needed.
- Foster a positive, team-oriented culture that encourages communication and collaboration.
- Lead by example and support employees during peak hours across all workstations.
Customer Service Excellence
- Ensure every customer receives fast, friendly, and high-quality service.
- Resolve customer concerns or complaints in a professional, solutions-focused manner.
- Maintain a welcoming dining environment that reflects the Five Guys brand.
- Monitor service accuracy, speed, and hospitality standards.
Food Quality & Safety
- Ensure all food is prepared fresh according to Five Guys standards.
- Conduct line checks to verify food portioning, temperature, and presentation.
- Enforce strict cleanliness, sanitation, and food safety requirements.
- Maintain compliance with local health department regulations.
Operations & Store Management
- Oversee daily opening and closing procedures.
- Maintain and troubleshoot restaurant equipment; coordinate repairs when necessary.
- Ensure compliance with company policies, procedures, and operational standards.
- Monitor restaurant performance and implement improvements as needed.
Inventory & Cost Control
- Manage inventory levels of food, packaging, and supplies.
- Conduct inventory counts and track usage to reduce waste and control food costs.
- Place orders with vendors in a timely manner to maintain proper stock levels.
- Monitor labor and operating expenses to ensure financial targets are met.
Financial Management
- Oversee cash handling, register reconciliation, and daily bank deposits.
- Review sales reports, labor reports, and key performance indicators (KPIs).
- Assist in achieving store profitability and meeting performance goals.
- Ensure accuracy and accountability in all financial procedures.
Safety & Compliance
- Train employees on safety protocols, equipment use, and emergency procedures.
- Maintain a safe environment for employees and customers.
- Ensure compliance with OSHA, food safety rules, and corporate policies.
- Document incidents, injuries, or policy violations as required.
Communication & Reporting
- Communicate store goals, menu changes, and company updates to employees.
- Provide performance reports and operational updates to district leadership.
- Support ongoing training programs and team development initiatives.
Skills & Qualifications
- Strong leadership and people management skills.
- Excellent communication, customer service, and conflict-resolution abilities.
- High level of organization and attention to detail.
- Ability to multitask and thrive in a fast-paced restaurant environment.
- Basic math skills for budgeting, scheduling, and cash handling.
- Solid understanding of restaurant operations and food safety standards.
Education & Experience Requirements
- High school diploma or GED required; degree in business or hospitality preferred.
- 1–3 years of restaurant management or supervisory experience.
- Experience with hiring, training, and team leadership.
- Experience with POS systems, cash management, and food service operations.
Physical Requirements
- Ability to stand for extended periods and move throughout the restaurant.
- Ability to lift 35–50 lbs., bend, reach, and perform physical tasks.
- Comfortable working in hot, fast-paced kitchen environments.
Eligibility to Work in the United States
Applicants must be legally authorized to work in the United States without employer sponsorship.
Work Environment
- Fast-paced, customer-focused restaurant setting.
- Hands-on work at various stations including grill, prep, register, and dining room.
- Shifts may include early mornings, evenings, weekends, and holidays.
Equal Opportunity Statement
[Your Company Name] is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, gender identity, national origin, age, disability, sexual orientation, veteran status, or any protected category.
Additional Information
- Uniform guidelines may apply.
- Advancement opportunities available for high-performing managers.
- Reasonable accommodations will be provided for qualified individuals with disabilities.
How to Apply
Submit your resume and application to [Insert Application Email or Job Link].
TEMPLATE 2.
Location: [City, State]
Employment Type: Full-Time
About the Role
We are seeking an energetic and hands-on Restaurant Manager to lead daily operations at our Five Guys location. The Manager oversees staff, ensures high-quality food and service, maintains cleanliness and safety standards, and supports overall store performance.
Key Responsibilities
- Lead, train, and supervise team members
- Create staff schedules and manage labor costs
- Ensure fast, friendly, and accurate customer service
- Monitor food preparation and enforce Five Guys quality standards
- Maintain a clean, safe, and organized restaurant
- Oversee cash handling, deposits, and daily financial procedures
- Manage inventory, place orders, and reduce waste
- Support opening and closing procedures
- Resolve customer concerns professionally
- Enforce company policies and food safety guidelines
Requirements
- High school diploma or GED required; degree preferred
- 1–3 years of restaurant or hospitality management experience
- Strong leadership, communication, and customer service skills
- Ability to multitask in a fast-paced environment
- Basic math and cash-handling skills
- Ability to lift 35–50 lbs. and stand for long periods
- Flexible availability, including nights and weekends
Eligibility to Work in the U.S.
Applicants must be legally authorized to work in the United States.
How to Apply Submit your application to [Insert Email or Job Link].
Five Guys Manager Job Description for Resume
If you have worked before as a Five Guys manager or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the Five Guys manager job description example above.
You can highlight the duties you have performed or currently performing as a manager at Five Guys in your resume’s Professional Experience by applying the ones in the sample Five Guys manager job description above.
This will show to the employer that you have been successful in the role of a Five Guys manager, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some manager work experience.
Conclusion
This post has provided exhaustive information on the Five Guys manager job description, highlighting the important duties, tasks, and responsibilities they usually perform.
It is helpful to individuals seeking to become a Five Guys manager, to learn all they need to know about what the role does.
Employers and hiring managers in the fast food industry needing to make a job description for the manager position will also find this article useful.
They can simply edit and apply the Five Guys manager job description templates provided on this page in making an effective one for their companies.
