This post provides detailed information on the Five Below sales associate job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the major requirements you may be expected to fulfill to be hired for the sales associate role at Five Below.
What Does a Five Below Sales Associate Do?
Five Below sales associates play a frontline role in creating a fun, fast-paced, and customer-friendly shopping experience.
They assist customers on the sales floor, keep the store organized, and support daily retail operations—especially in a high-energy, value-focused environment.
The Five Below sales associate job description involves greeting customers and creating a welcoming, upbeat atmosphere, helping shoppers find products and answering basic questions, promoting a fun, friendly brand experience aligned with Five Below’s culture, as well as handling simple customer concerns or direct issues to a supervisor.
It also entails stocking shelves and replenishing merchandise throughout the store, organizing displays according to company merchandising standards, maintaining clean, neat, and visually appealing aisles, and setting up seasonal or promotional displays.
Operating the cash register or POS system, processing cash, credit/debit cards, and other approved payment methods, handling returns and exchanges following store policy, and ensuring accurate pricing and issue receipts are also major duties commonly performed by sales associates at Five Below.
They carry out store operations by assisting with opening or closing duties as assigned, performing recovery tasks (straightening merchandise and shelves), and supporting inventory counts and restocking efforts.
It is also their responsibility to follow loss-prevention, safety, and store policies
Five Below sales associates work collaboratively with managers and other associates, assist in multiple areas of the store during busy periods, and maintain flexibility in tasks based on store needs.
They work in a fast-paced retail setting with frequent customer interaction, standing, walking, bending, and lifting merchandise.
Five Below sales associates must be able to work flexible schedules including evenings, weekends, and holidays.
Five Below Sales Associate Job Description Example/Sample
The Five Below sales associate job description usually consists of the following duties, tasks, and responsibilities:
- Greet customers and create a fun, friendly shopping experience
- Assist shoppers in locating products and answering basic questions
- Stock shelves and replenish merchandise throughout the store
- Organize and maintain product displays according to Five Below standards
- Operate the cash register or POS system effectively
- Process cash, credit/debit card payments, and issue receipts
- Handle returns and exchanges following store policies
- Ensure aisles and sales floor areas are always clean and organized
- Carry out opening and closing of store as assigned
- Support inventory counts and restocking efforts
- Perform recovery tasks to keep merchandise neat and presentable
- Follow loss-prevention, safety, and company policies
- Work collaboratively with managers and team members
- Adapt to different tasks during busy periods.
Five Below Sales Associate Requirements: Skills, Knowledge, and Abilities for Hiring and Career Success
Here are important requirements you may be expected to fulfill to be hired for the sales associate role at Five Below, which are vital for success on the job and career:
- High school diploma or equivalent (preferred) – Helps ensure basic reading, math, and communication skills for retail tasks.
- Customer service skills – Important for creating a positive, fun shopping experience and assisting customers effectively.
- Strong communication skills – Needed to interact clearly with customers, supervisors, and team members.
- Basic math and cash-handling ability – Ensures accurate transactions, correct change, and reduced register errors.
- Ability to operate a cash register or POS system – Required for processing purchases, returns, and exchanges efficiently.
- Attention to detail – Helps with accurate pricing, stocking, and merchandise organization.
- Ability to stand, walk, bend, and lift during shifts – Necessary for stocking shelves, maintaining displays, and assisting customers.
- Ability to lift merchandise (typically up to 25–40 lbs) – Required for restocking shelves and moving inventory.
- Flexibility in scheduling – Needed to work any time required, including peak shopping hours evenings, weekends, and holidays.
- Team-oriented attitude – Supports collaboration in a fast-paced retail environment.
- Ability to follow store policies and loss-prevention procedures – Helps protect store assets and maintain a safe shopping environment.
- Positive, energetic mindset – Aligns with Five Below’s upbeat brand culture and customer-focused approach.
Five Below Sales Associate Job Description Templates
Here are Five Below sales associate job description templates employers and hiring managers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Reports To: Store Manager / Assistant Store Manager
Location: [City, State]
Employment Type: Full-Time / Part-Time
Company Overview
Five Below is a leading specialty value retailer offering trendy, high-quality products priced at $5 and below. Known for its energetic store environment and customer-focused culture, Five Below is committed to delivering fun, excitement, and value to customers while providing team members with opportunities to grow and thrive.
Job Summary
The Five Below Sales Associate is responsible for delivering an engaging and enjoyable shopping experience by assisting customers, maintaining merchandise presentation, operating the register, and supporting daily store operations. This role requires energy, flexibility, and a passion for customer service in a fast-paced retail environment.
Key Responsibilities
- Greet customers and create a fun, friendly, and welcoming atmosphere
- Assist customers in locating products and answering basic questions
- Stock shelves and replenish merchandise throughout the store
- Maintain organized, clean, and visually appealing displays
- Set up promotional and seasonal merchandise displays
- Operate cash registers or POS systems accurately
- Process purchases, returns, and exchanges according to company policies
- Handle cash, credit/debit card transactions, and issue receipts
- Perform recovery tasks to keep shelves neat and stocked
- Assist with opening and closing duties as assigned
- Support inventory counts, restocking, and loss-prevention efforts
- Follow safety, security, and company procedures
- Work collaboratively with managers and team members
Requirements & Qualifications
- High school diploma or equivalent (preferred)
- Strong customer service and communication skills
- Basic math and cash-handling ability
- Ability to operate a cash register or POS system
- Attention to detail and organizational skills
- Ability to stand, walk, bend, and move throughout shifts
- Ability to lift and carry merchandise (typically up to 25–40 lbs)
- Reliable, punctual, and dependable
- Flexible availability, including evenings, weekends, and holidays
- Positive, energetic attitude aligned with Five Below’s brand culture
Work Environment
- Fast-paced retail store environment
- Frequent customer interaction
- Standing and walking for extended periods
- Indoor setting with moderate noise levels
Eligibility to Work in the U.S.
Applicants must be legally authorized to work in the United States. Employment is subject to verification of eligibility in accordance with federal, state, and local laws.
Equal Opportunity Statement
Five Below is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace. Employment decisions are made without regard to race, color, religion, gender, age, national origin, disability, or any other protected status.
Additional Information
- On-the-job training provided
- Opportunities for advancement within store operations and management
- Employee benefits may include flexible scheduling, employee discounts, and career development opportunities (varies by position and location)
How to Apply
Please submit your application and resume through:
[Insert Application Link or Email Address]
TEMPLATE 2.
Location: [City, State]
Employment Type: Full-Time / Part-Time
Job Summary
The Five Below Sales Associate supports daily store operations by delivering friendly customer service, maintaining merchandise presentation, and assisting with checkout. This role is ideal for energetic individuals who enjoy a fast-paced, customer-focused retail environment.
Key Responsibilities
- Greet and assist customers on the sales floor
- Stock shelves and organize merchandise
- Operate the cash register and process transactions
- Maintain clean, neat aisles and displays
- Assist with recovery, restocking, and store support tasks
Requirements
- Customer service and communication skills
- Basic math and cash-handling ability
- Ability to stand, walk, and lift merchandise
- Flexible availability, including weekends and holidays
- Positive, energetic attitude
How to Apply
Apply online or submit your application to:
[Insert Application Link or Email]
Five Below Sales Associate Job Description for Resume
If you have worked before as a Five Below sales associate or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the Five Below sales associate job description sample above.
You can highlight the duties you have performed or currently performing as a Five Below sales associate in your resume’s Professional Experience by applying the ones in the sample Five Below sales associate job description above.
This will show to the employer that you have been successful in the role of a sales associate at Five Below, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some sales associate work experience at Five Below or other similar company.
Conclusion
This post has provided exhaustive information on the Five Below sales associate job description, highlighting the important duties, tasks, and responsibilities they usually perform.
It is helpful to individuals seeking to become a Five Below sales associate, to learn all they need to know about what the role does.
It is also beneficial to employers and hiring managers in the retail industry in creating effective job description for the sales associate position.
They can simply edit and apply the Five Below sales associate job description templates provided on this page in making an effective one for their organizations.
