This post provides detailed information on the delivery driver job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the major requirements you may be expected to fulfill to be hired for the delivery driver role by most employers.
What Does a Delivery Driver Do?
A delivery driver is responsible for transporting goods from a business to customers safely, accurately, and on time.
The role combines driving, customer service, package handling, and route management, and is common in industries such as food service, retail, logistics, and courier services.
The delivery driver job description entails delivering orders, packages, or goods to customers’ homes or businesses, picking up items or returns when required, ensuring deliveries are completed accurately and on schedule, and obtaining delivery confirmations or signatures when needed.
It also involves safely operating company or personal vehicles according to traffic laws, following assigned delivery routes and schedules, and performing basic vehicle checks (fuel, tires, lights).
They also report vehicle issues, accidents, or delays.
Delivery drivers perform route and time management functions by planning efficient routes to minimize travel time and fuel use, adjusting routes due to traffic, weather, or delivery changes, and meeting delivery deadlines and performance targets.
It is their responsibility to interact politely and professionally with customers, confirm orders and delivery details, handle basic customer questions or delivery concerns, and represent the company positively during all interactions.
Loading and unloading packages or food items, handling items carefully to prevent damage or spills, and verifying order accuracy before delivery are also some of the important duties they usually carry out.
The delivery driver work description also involves using delivery apps, GPS, or handheld devices, recording delivery status, mileage, and receipts, and following company procedures for tracking and reporting.
Delivery Driver Job Description Example/Sample
The delivery driver job description typically consists of the following duties, tasks, and responsibilities:
- Deliver packages, food, or goods to customers’ homes or businesses
- Pick up items, returns, or outgoing deliveries when required
- Operate delivery vehicles safely and follow traffic laws
- Follow assigned delivery routes and schedules
- Load and unload items from the vehicle
- Verify order accuracy before delivery
- Obtain customer signatures or delivery confirmations
- Use GPS, delivery apps, or handheld devices to track deliveries
- Handle items carefully to prevent damage or spills
- Provide courteous and professional customer service
- Answer basic customer questions related to deliveries
- Perform basic vehicle checks and report issues
- Maintain accurate delivery records and documentation
- Adjust routes due to traffic, weather, or delivery changes
- Follow company policies, safety procedures, and guidelines.
Delivery Driver Requirements: Skills, Abilities, and Knowledge for Hiring and Career Success
Here are important requirements you may be expected to fulfill to be hired for the delivery driver role by most organizations, which are also vital for success on the job and career:
- Valid driver’s license — Required to legally operate a delivery vehicle and complete assigned routes
- Clean or acceptable driving record — Important for safety, insurance compliance, and employer standards
- Minimum age requirement (varies by employer, often 18–21+) — Ensures compliance with driving and insurance regulations
- Ability to lift and carry items (often 30–70 lbs.) — Necessary for loading, unloading, and delivering packages or food
- Strong time-management skills — Helps drivers meet delivery schedules and deadlines efficiently
- Basic navigation and GPS skills — Important for following routes, avoiding delays, and finding delivery locations
- Customer service skills — Drivers interact directly with customers and represent the company’s brand
- Attention to detail — Ensures correct orders are delivered to the right address
- Ability to work independently — Drivers often work alone and must manage tasks without close supervision
- Comfort using delivery apps or handheld devices — Needed for tracking deliveries, capturing signatures, and updating records
- Reliability and punctuality — Critical for maintaining consistent service and customer satisfaction
- Ability to work in various weather conditions — Deliveries continue in rain, heat, or cold
- Basic vehicle knowledge — Helps drivers identify and report mechanical or safety issues
- Flexible availability — Many delivery roles require evenings, weekends, or peak-hour shifts
- Legal eligibility to work in the United States — Needed to comply with federal employment laws.
Delivery Driver Job Description Templates
Here are delivery driver job description templates employers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Position Title: Delivery Driver
Reports To: Delivery Manager / Operations Manager / Store Manager
Location: [City, State]
Employment Type: Full-Time / Part-Time / Contract
Company Overview
[Company Name] is a customer-focused organization providing timely and reliable delivery services to residential and commercial customers. We are committed to safety, efficiency, and excellent service, ensuring customers receive their orders accurately and on time.
Job Summary
The Delivery Driver is responsible for transporting goods, packages, or food items to customers in a safe, timely, and professional manner. This role involves driving, order handling, customer interaction, and basic vehicle care while following company policies and delivery standards.
Key Responsibilities
Delivery & Pickup
- Deliver orders, packages, or goods to assigned customer locations
- Pick up returns or outgoing deliveries when required
- Verify delivery details and ensure correct items are delivered
- Obtain customer signatures or delivery confirmations
Driving & Vehicle Operation
- Operate company or personal vehicles safely and in compliance with traffic laws
- Follow assigned routes and delivery schedules
- Perform basic vehicle inspections (fuel, tires, lights)
- Report vehicle issues, accidents, or delays promptly
Route & Time Management
- Plan efficient routes to meet delivery deadlines
- Adjust routes due to traffic, weather, or operational changes
- Meet productivity and performance standards
Customer Service
- Interact with customers in a courteous and professional manner
- Address basic delivery questions or concerns
- Represent the company positively during all customer interactions
Package & Order Handling
- Load, unload, and secure items in the vehicle
- Handle items carefully to prevent damage or loss
- Ensure food safety and packaging standards are followed when applicable
Documentation & Technology
- Use GPS systems, delivery apps, or handheld devices
- Maintain accurate delivery records, mileage logs, and receipts
- Follow company procedures for tracking and reporting
Qualifications & Requirements
- Valid driver’s license
- Acceptable driving record
- Minimum age requirement as required by law or insurance
- Ability to lift and carry packages (often up to 30–70 lbs.)
- Strong time-management and organizational skills
- Basic navigation and GPS proficiency
- Customer service and communication skills
- Ability to work independently
- Reliability and punctuality
- Flexible availability, including evenings or weekends if required
Eligibility to Work in the United States
- Must be legally authorized to work in the United States
- Employment is contingent upon verification of work authorization in compliance with federal law
Work Environment
- Driving for extended periods
- Exposure to varying weather conditions
- Physical activity including lifting, walking, and standing
Additional Information
- Competitive pay based on experience and delivery volume
- Flexible scheduling options
- Training provided for company systems and procedures
- Opportunities for advancement depending on performance
- Company vehicle or mileage reimbursement (if applicable)
Equal Opportunity Employer
[Company Name] is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.
How to Apply
Interested candidates should submit their application using the information below: Please submit your application and resume to:
[Insert Application Email or Job Application Link]
TEMPLATE 2.
Position Title: Delivery Driver
Location: [City, State]
Employment Type: Full-Time / Part-Time / Contract
Job Summary
The Delivery Driver is responsible for safely delivering goods or food to customers in a timely and professional manner while providing excellent customer service.
Key Responsibilities
- Deliver orders to homes and businesses
- Follow assigned routes and delivery schedules
- Load and unload items safely
- Obtain delivery confirmations or signatures
- Maintain accurate delivery records
Requirements
- Valid driver’s license and acceptable driving record
- Ability to lift and carry packages
- Good time-management and navigation skills
- Customer service and communication skills
- Legal eligibility to work in the United States
How to Apply
Please submit your application to:
[Insert Application Email or Job Application Link]
Delivery Driver Job Description for Resume
If you have worked before as a delivery driver or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the delivery driver job description sample above.
You can highlight the duties you have performed or currently performing as a delivery driver in your resume’s Professional Experience by applying the ones in the sample delivery driver job description above.
This will show to the employer that you have been successful in the role of a delivery driver, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some delivery driver work experience.
Conclusion
This post has provided exhaustive information on the delivery driver job description, highlighting the important duties, tasks, and responsibilities they usually perform.
It is helpful to individuals seeking to become a delivery driver, to learn all they need to know about what the role does.
Employers and hiring managers needing to make a job description for the delivery driver position will also find this article useful.
They can simply edit and apply the delivery driver job description templates provided on this page in making an effective one for their organizations.
