Business Operations Manager Job Description, Key Duties and Responsibilities

This post provides complete information on the business operations manager job description, to help you learn the duties, tasks, and responsibilities they perform.

What Does a Business Operations Manager Do?

A business operations manager directs and controls the activities of agencies and other organizations.

According to Built In, the business operations manager is responsible for leading their company’s overall initiatives that focuses on efficiency, profitability, and growth.

The duties they perform include creating budgets from analyzing data, enhancing department workflows, and developing production goals.

The business operations manager job description involves training new employees, as well as managing departmental initiatives.

They are professionals with at least a bachelor’s degree in finance, business administration, or in other affiliated business specialties like accounting or finance.

Business managers who handle operations are responsible for executing new guidelines or strategies, as well as business measures for their firms.

They cooperate with senior business executives and other unit heads to improve the working conditions and business processes of the organization.

Their aim most times is to empower customer relationships and ensure profitable performance of business operations.

They program and organize the activities of businesses, non-profit organizations, as well as government agencies.

It may be imperative for them to oversee different categories of departments, ranging from accounts payable to human resources.

Their duties as contained in their job descriptions revolve around organizing educational assignments for personnel, interpreting financial data, supervising expense reports, and reevaluating budgetary information.

They also have the responsibility of executing cost benefit interpretation of internal programs.

In collaboration with the management team, the role of the business operations manager includes making sure that daily operation of the organization progresses smoothly.

The manager is in charge of making sure that efficient systems are in place to enable the company to attain its objectives of maximum productivity.

He/she has the responsibility of managing the logistics of the organization, developing inventories and budgets.

The job holder is required to create conducive working environment which supports work creativity and vitality.

The operations manager for business is required to have excellent leadership and problem solving attributes in addition to accurate communication skills.

This position demands a person having the ability to reason swiftly and making prompt decisions without much hesitation.

Business Operations Manager Job Description Example/Sample/Template

Given below is an example of a business operations manager job description, consisting of major duties, tasks, and responsibilities they are mostly required to perform in many organizations.

Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes and enhanced management reporting
Organize and intensify efficiency support services by ameliorating functions and coordinating communication between businesses and support functions
Perform a meaningful role in long-term planning and establishment initiatives aimed at operational distinction
Supervise overall planning systems, financial management and control
Organizing the budget of the company in collaboration with the director
Allocation of checks for company expenditure
Computation of completed units of service and invoicing of funding sources
Perform organizational roles that ensure that protection regulations are followed
Supervise the customer service units and ensure that they are in line with customer satisfaction objectives
Reevaluate customer related statistics and data.

Business Operations Manager Job Description for Resume

To prepare a resume for the position of business operations manager, the sample job description shown above provides information that can be used in creating the professional experience section of the resume.

Business Operations Manager Requirements: Knowledge, Skills, and Abilities for Career Success

It will be necessary for the business operations manager to possess the following qualities in accordance with the company’s requirements

Possession of an outstanding working experience in addition to a qualifying degree, such as a bachelor’s or master’s degree in operational management or other affiliated courses
Sufficient organizational skills and ability to carry out multiple and intricate tasks
Prior familiarity with operations management principles and adequate exposure to the use of computer applications
Extensive knowledge of principles of quality assurance, testing, planning and execution.

Business Operations Manager Employment

The number of business operations managers in employment in the United States is more than 322,264, according to survey data from Zippia.

While 53.2% of employed business operations managers are men, women make 46.8%, according to the Zippia report.

However, the U.S. Bureau of Labor Statistics in its May, 2023 report showed the number of General and Operations Managers (related job title to business operations manager) employed in the United States to be 3,507,810.

Employment by Industry

The Zippia report also shows industries that employ the highest number of business operations managers to include:

Fortune 500: 64,453
Technology: 54,785
Education: 25,781
Health Care: 22,558
Professional: 19,336

Employment by State

The States that employ the greatest number of business operations managers in the U.S. include California and Texas, with 5,973 and 4,795 employments respectively.

Business Operations Manager Salary

The average annual salary of a business operations manager in United States is $91,511 per year, according to data on Zippia.

However, the U.S. Bureau of Labor Statistics in its May 2023 report showed that general and operations managers (similar job title to business operations manager) earned average salary of $123,030 per annum within the period.

Salary by Industry

According to the BLS report, the industries that paid the highest salaries to general and operations managers included:

Monetary Authorities-Central Bank: $218,550
Securities, Commodity Contracts, and Other Financial Investments and Related Activities: $189,990
Scientific Research and Development Services:$189,340
Computer and Peripheral Equipment Manufacturing:$175,170
Other Investment Pools and Funds: $173,130

Salary by State

The BLS data also gave the States that paid the most salaries to general and operations managers to include: