This post provides detailed information on the Doordash delivery driver job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the major requirements you may be expected to fulfill to be approved for the Doordash delivery driver program.
What Does a Doordash Delivery Driver Do?
The DoorDash delivery driver, who is also called a dasher, is responsible for picking up and delivering food, groceries, and other items ordered by customers through the DoorDash app.
Their job description covers various duties, including accepting and managing delivery orders, picking up orders from restaurants and stores, delivering orders to customers, providing good customer service, following safety and delivery guidelines, managing payments and App Tools, handling multiple deliveries, and maintaining vehicle or equipment.
DoorDash delivery drivers receive delivery requests through the DoorDash app, review order details, such as restaurant, items, distance, and earnings, and accept or decline orders based on preference.
Their role also entails driving to the assigned restaurant or merchant, confirming the order details with staff, waiting for the order if it’s not ready, and ensuring items are complete and packed securely.
In delivering orders to customers, they follow GPS navigation to the customer’s location, contact the customer if there are issues, like missing items or trouble locating the address, and hand over the order directly or leave it at the door for contactless delivery.
DoorDash delivery drivers also provide good customer service by communicating politely and promptly with customers through the app or phone, handing customer concerns (e.g., asking for directions, confirming delivery), and maintaining a professional and friendly attitude.
Driving safely and obeying traffic laws, keeping food secure, upright, and at the right temperature when possible, and using insulated bags where needed are also major responsibilities of the DoorDash delivery driver.
In managing payments and App Tools, drivers track earnings, mileage, and bonuses in the DoorDash app, use the Red Card (if required) to pay for certain orders, and manage schedules or choose to dash anytime if the area is busy (Dash Now option).
The DoorDash delivery driver occasionally delivers “stacked orders”, which are two or more deliveries in one trip, and organize routes efficiently to save time and maximize earnings.
It is also their responsibility to keep vehicle, bike, or scooter in good working condition, ensuring phone is charged and internet-enabled, and using hot/cold bags to maintain food quality.
Doordash Delivery Driver Job Description Example/Sample/Template
The DoorDash delivery driver job description usually consists of the following duties, tasks, and responsibilities:
- Accept delivery requests through the DoorDash app
- Review order details, pick-up location, and delivery address
- Drive to restaurants, grocery stores, or partner merchants to collect orders
- Verify order accuracy and completeness before leaving the pick-up point
- Safely transport food and packages to customers
- Follow GPS navigation to reach customer locations efficiently
- Communicate with customers or merchants when needed (e.g., clarifications, delays)
- Deliver orders directly or leave them at the door for contactless delivery
- Use insulated bags to maintain food quality and temperature
- Handle multiple or stacked deliveries when assigned
- Follow traffic and safety regulations during deliveries
- Manage payments through the app, including Red Card orders
- Record completed deliveries and confirm drop-off in the app
- Maintain vehicle or bike and ensure it’s in good working condition always
- Provide friendly and professional customer service throughout the delivery process
- Monitor app notifications to stay updated on new orders and system alerts
- Navigate efficiently by choosing the fastest or safest route based on traffic
- Resolve minor delivery issues, such as missing items or incorrect addresses
- Follow special customer instructions (e.g., gate codes, leave-at-door notes)
- Maintain professionalism when interacting with restaurant staff
- Keep records of mileage and fuel usage for tax or reimbursement purposes
- Adjust delivery strategies during peak hours to maximize earnings
- Handle cash-on-delivery (if applicable in certain markets)
- Keep delivery equipment (phone, charger, hot bags) fully functional
- Manage time effectively to complete multiple deliveries within expected timeframes
- Ensure privacy and safety of customer information
- Report major issues or safety concerns to DoorDash support
- Maintain cleanliness inside the car to prevent food contamination
- Participate in promotions and incentive programs (e.g., peak pay, challenges)
- Uphold DoorDash policies and community guidelines during all deliveries.
Doordash Delivery Driver Requirements: Skills, Knowledge, and Abilities for Career Success
Here are important requirements candidates for the Doordash delivery driver role may be expected to meet to be approved for the program, which are also helpful for success on the job and career:
- Minimum age requirement (18 years or older)
- Valid driver’s license (for car deliveries)
- Clean driving record: Ability to demonstrate safe and responsible driving with minimal violations
- Access to a reliable vehicle, bike, or scooter to fulfill delivery tasks depending on market’s options
- Valid auto insurance (for car or motorcycle deliveries) to cover potential accidents or damages
- Smartphone (iOS or Android) for receiving orders and navigation
- Ability to use GPS/navigation apps to deliver orders quickly and accurately
- Basic communication skills for interacting with customers and restaurants professionally
- Ability to lift 20–30 lbs
- Ability to pass a background check for safety and trustworthiness
- Willingness to follow delivery and safety guidelines
- Access to insulated/hot bags for keeping food at the right temperature and improve customer satisfaction
- Reliable internet connection for app performance, order tracking, and communication
- Good time-management skills for completing multiple deliveries efficiently
- Valid government-issued ID for identity verification during the onboarding process
- Social Security Number (U.S. drivers) to complete background checks and tax documentation
- Ability to work independently, manage own schedules and operate without supervision
- Good problem-solving skills for handling incomplete orders, address issues, or app glitches
- Ability to follow customer instructions precisely to ensure smooth deliveries, especially with gate codes or special drop-off notes
- Customer-focused attitude for providing great service and earning higher ratings and tips
- Ability to adapt to traffic and varied weather conditions
- Basic smartphone troubleshooting skills for resolving issues when the app freezes, battery drains, or navigation fails
- Comfortable working in a fast-paced environment, especially during peak hours
- Willingness to accept evening, weekend, or holiday deliveries
- Knowledge of local streets and neighborhoods (advantageous) for faster navigation and timely deliveries
- Financial responsibility for fuel and vehicle maintenance
- Professionalism when interacting with merchants and customers
- Ability to build trust and maintain a positive DoorDash rating.
Doordash Delivery Driver Job Description for Resume
If you have worked before as a Doordash delivery driver or presently working in that role and are making a new resume, then you can create a Professional Experience for your resume by applying the sample job description above.
You can highlight the duties and responsibilities you have performed or currently carrying out in your resume’s Professional Experience by applying the ones contained in the above Doordash job description example.
This will show that you have been effective performing the role of a delivery driver at Doordash, which can greatly enhance your chances of being hired for the new job, especially if it requires someone with some delivery driver work experience.
Conclusion
This post has provided exhaustive information on the duties, tasks, and responsibilities that typically make up the Doordash delivery driver job description.
It has also provided the important requirements you will have to fulfill to be approved to become a Doordash delivery driver.
Individuals interested in becoming a delivery driver at Doordash will find this article helpful in learning about what they do and the requirements for being approved for the program.
Employers in similar industry as Doordash seeking to make a job description for a delivery driver role will also find this post beneficial.
They can apply the sample Doordash delivery driver job description provided on this page in making one for their companies.
