This post provides detailed information on the Walmart apparel associate job description, including the key duties, tasks, and responsibilities they commonly perform.
It also highlights the important requirements you may be expected to fulfill to be hired for the apparel associate position at Walmart.
What Does a Walmart Apparel Associate Do?
Walmart apparel associates perform various duties and responsibilities that cut across customer service and sales support, merchandising and display, inventory and stock management, store cleanliness and organization, cashier and POS assistance, and fitting room duties.
The Walmart apparel associate job description entails greeting and assisting customers courteously in finding apparel, footwear, or accessories, offering product recommendations based on customer preferences, sizes, and styles, and ensuring a positive shopping experience by addressing customer questions or concerns promptly.
It also involves arranging and restocking apparel merchandise following Walmart’s visual presentation guidelines, setting up seasonal displays, promotional racks, and clearance sections attractively, and maintaining neat and organized shelves, racks, and fitting rooms to enhance store appeal.
Apparel associates at Walmart receive, unpack , and process new apparel shipments, as well as replenish sales floor inventory and backroom stock levels, and report low-stock or out-of-stock items to supervisors for restocking.
It is also their responsibility to keep apparel areas, fitting rooms, and backrooms clean, safe, and clutter-free, ensure hangers, tags, and signage are correctly placed and maintained, and follow Walmart’s standards for store appearance and presentation.
Operating cash registers when required to handle purchases and returns, and processing transactions accurately following Walmart’s cash-handling procedures are also part of the duties in a Walmart apparel associate job description.
The tasks usually assigned to apparel associates at Walmart include managing fitting room entry, monitoring item counts, and ensuring security procedures are followed, and also collecting and returning unwanted items from fitting rooms to the sales floor promptly.
Walmart apparel associates are expected to stay informed about current promotions, fashion trends, and product details.
It is also their responsibility to comply with Walmart’s safety, loss prevention, and customer service policies.
Walmart Apparel Associate Training
When hired, the apparel associate is taken through a training program where they are taught important skills for their role, including customer service, merchandising, and communication.
They also learn important safety protocols, such as handling hazardous chemicals and active shooter situations.
Walmart apparel associates are also offered on-the-job training specific to their role, including visual merchandising and stocking, inventory management, customer service, task management, and point-of-sale (POS) and pricing.
Walmart Apparel Associate Job Description Example/Sample/Template
The Walmart apparel associate job description typically consists of the following duties, tasks, and responsibilities:
- Ensure a positive shopping experience by greeting customers warmly and providing helpful, friendly service.
- Provide customer assistance by helping shoppers locate apparel items, sizes, and fitting rooms
- Maintain sales floor organization by keeping clothing racks, shelves, and displays neat, clean, and well-stocked
- Ensure pricing and signage are accurate by checking tags, labels, and promotional displays
- Replenish inventory by restocking clothing items from the backroom to the sales floor as needed
- Handle fitting room operations, including monitoring room availability, collecting unwanted items, and maintaining cleanliness
- Assist in merchandising by setting up seasonal displays, folding clothes, and arranging apparel according to Walmart guidelines
- Perform inventory control tasks, such as scanning items, updating stock levels, and reporting shortages
- Handle returns and exchanges in compliance with Walmart’s policies and procedures
- Operate point-of-sale (POS) equipment when assisting at the register or helping customers with purchases
- Follow loss prevention procedures by monitoring suspicious activity and ensuring security tags are attached properly
- Collaborate with team members and supervisors to meet department goals and sales targets
- Maintain compliance with Walmart’s safety and cleanliness standards across all apparel areas.
Walmart Apparel Associate Requirements: Knowledge, Skills, and Abilities for Career Success
Here are important requirements that you will be expected to fulfill to be hired for the apparel associate role at Walmart, which are also vital to ensuring your effectiveness on the job and in your career:
- Customer service skills: Walmart apparel associates should have the ability to engage politely and assist shoppers effectively
- Communication skills: Having clear verbal interaction with customers, coworkers, and supervisors is important for the apparel associate role
- Organization skills: Apparel associates should be organized and be able to maintain neat and visually appealing clothing displays
- Attention to detail: Â The ability to ensure accurate pricing, proper labeling, and correct product placement is also vital for the apparel associate position at Walmart
- Time management: Â Walmart apparel associates should be able to balance multiple tasks, like stocking, assisting customers, and cleaning efficiently
- Teamwork: Â Associates should also be able to collaborate with fellow associates and department managers to achieve goals
- Problem-solving skills: The ability to resolve customer inquiries or product issues quickly and professionally is an important requirement for this role
- Basic computer and POS skills: Â Apparel associates should be able to scan items, update inventory, and assist with checkouts
- Merchandising knowledge: They should have good understanding of display standards, color coordination, and store layout
- Physical stamina: Walmart apparel associates should have the  ability to stand, walk, lift, and bend for extended periods
- Inventory handling skills: Â The ability to restock, tag, and track apparel items is needed to be effective as an apparel associate
- Availability: Apparel associates should be able to operate flexible schedules, including evenings, weekends, and holidays
- Work ethic: Associates should be reliable, punctual, and committed to providing excellent customer service
- Education: Having a High School diploma or equivalent is preferred but not always required
- Experience: Having previous work experience in a retail or customer service role is an asset, but Walmart provides on-the-job training to apparel associates after hiring.
Walmart Apparel Associate Job Description for Resume
If you have worked before as a Walmart apparel associate or presently working in that role and are making a new resume or CV, then you can apply the Walmart apparel associate job description example above in creating the Professional Experience part of the resume.
You can utilize the apparel associate duties and responsibilities provided in the sample job description above in highlighting what you did or currently doing as an apparel associate at Walmart in your resume’s Professional Experience section.
This will give a strong proof to the employer that you have been successful working as an apparel associate, which can greatly enhance your chances of being hired for the new job that you are seeking, especially if it requires someone with some work experience as a Walmart apparel associate.
Conclusion
This post has provided detailed information on the duties and responsibilities that typically make up the Walmart apparel associate job description.
It is beneficial to individuals interested in the apparel associate career at Walmart, to learn all they need to know about what the role entails and the requirements they need to fulfill to be hired.
Employers in the same industry as Walmart needing to hire for the apparel associate position will also find this article helpful in making a detailed and effective job description for their company.
They can actually apply the Walmart apparel associate job description example provided on this page in making one for their organization.
