Starbucks Hiring Process: Job Application, Interviews, and Employment

Starbucks hiring process.
Getting a job at Starbucks involves going through a hiring process.

Starbucks Hiring Process: Job Application, Interviews, and Employment

The hiring process at Starbucks involves various stages, including the job application and interview processes you must pass through to be employed by the Company.

Please, read on to learn about the Starbucks recruitment process and increase your chances of gaining employment with the Company:

Starbucks Company Overview

Starbucks Corporation is a thriving and valued American company engaged in the sale of coffee.

The company was founded in Seattle, Washington, in 1972 by three young individuals while they were still conducting their academic studies at the University of San Francisco.

The coffee-selling establishment started making enough profit in Seattle from the early 1980s.

Even though there was an initial economic downturn with the company’s growth into the Midwest and British Columbia in the late 1980s, Starbucks prosperity was revitalized after entering California in the early 1990s.

Currently, Starbucks has operations in 30,000 locations across the world. Despite the fact that it is known for selling coffee, other types of beverages and snacks are offered by the company.

The Starbucks Hiring Process

To find the best candidates to fill its vacant positions, Starbucks normally has a hiring process all applicants must pass through before they can be employed.

The Starbucks hiring process consists of the following stages:

  1. The Job Application Process

When seeking to get a job at Starbucks, the applicant needs to begin online by submitting an application form, which will contain all the necessary details.

The company’s website is the right place to visit to complete your job application. When applying online, it is recommended to choose more than one position, in order to increase your chances of receiving an invitation to continue the hiring process.

Ensure that all the details you provide in the form are absolutely valid, which will make the company take your application seriously.

However, some applicants walk into a Starbucks store to make an application, which is not validated by the company. The online application is the preferred process.

2. Assessment Test

Starbucks usually conducts a personality-based assessment test for applicants to evaluate their behavior. This is as a result of the company looking for employees with the best of character.

In the assessment test, applicants will be asked to provide answers to about 80-120 questions. The tests comes in various formats.

The assessors might ask you to describe the feeling people have in a specific situation.

Alternatively, you might be requested to rate your reaction to precise comments on the scale of one to ten, making a statement whether you are in agreement with them or not.

Moreover, you must answer the provided questions with honesty and spontaneity. It is highly recommended to make preparations towards the assessment to perform very well, since it’s an opportunity to impress the employers.

Note: Before the test, you will be notified and given directions on how to participate in it.

3. Interview Process

Applicants who successfully passed the personality test (screening process) will be called to be participants in a phone interview.

This type of interview is usually conducted with a Human Resources department member and takes about 30 minutes to complete.

The phone interview is often conducted to serve as a screening process, and will include questions as regard your salary expectations, availability, and former work experience.

If you succeed at the phone interview, you will be chosen and requested to come for an in-person interview at one of the company’s head offices by the manager in charge of recruitment.

This interview is the last stage of the hiring process, and at the end of it, you will be assured of getting a response from them.

Here are some Starbucks interview questions that might be asked:

  • Tell me a little bit about yourself and the history of your previous work.
  • How long can you work in terms of hours?
  • How can you handle a customer that’s upset?

Ensure to prepare immensely for this interview, since your employment depends on it, and don’t spend too much time answering a question, just say the necessary things.

4. Starbucks Orientation

Newly employed workers at Starbucks normally participate in an orientation process conducted by the recruitment team.

It is a learning process that educates you about your role at Starbucks and the culture and history of the company.

For baristas, the orientation process might be quite intense, since it involves a hands-on learning process. However, the store manager will be available to facilitate the process.

How Long Does Starbucks Hiring Process Take?

After candidates have passed the interview successfully, getting employed is what’s left. Some lucky applicants normally get hired on the spot, due to their exceptional performance at the interview.

However, some applicants get a call from Starbucks about a month after participating in the interview.

Major Jobs and Careers Available at Starbucks

The jobs and careers offered at Starbucks are numerous, but here are some of the most significant ones:

  • Barista: A barista is employed to attend to customers, greeting them, taking their orders, and creating quality beverages for them. He or she will also be in charge of cleaning and maintaining the store.
  • Shift supervisor: The responsibility of a shift supervisor is to assist the store manager in ensuring that the store operations during scheduled shifts are executed.
  • Assistant store manager: An assistant store manager is responsible for working together with his or her team while acquiring knowledge on how to occupy the store manager role, and be in charge of running a multi-million dollar business, leading large teams, and creating a meeting place in his or her community.
  • Store manager: The responsibility of a store manager is to work together with his or her partners and operate the business, by getting engaged in store operations management, developing and leading large teams, ensuring financial accomplishment, and building a meeting place in his or her community.
  • District manager: A district manager is responsible for directing a multi-portfolio of stores by developing strategies and steady implementation. He or she is also responsible for developing a set of various teams that are acquainted with their customers, communities, and markets.

What to Expect Working at Starbucks

According to most employees at Starbucks, it is an amazing experience to work at the company.

Workers are able to perform their daily duties and still have fun as well. There are free beverages to receive during shifts.

Just like other large companies, employees at Starbucks normally get paid a very reasonable wage.

There are great colleagues who are down to earth and are also ready to help you understand what you don’t have knowledge of, in regard to your duties.

However, some people consider Starbucks to be a place where employees normally get verbally abused by rude customers.

Moreover, there might be a whole lot of work to do sometimes due to the very huge patronage that the company receives.


Starbucks is a company that has helped thousands of people to secure a job, by providing employment and career opportunities in various fields.

They are known for creating flexible working hours for their employees, with a reasonable salary.

If you are interested in gaining employment at Starbucks, this post will give you the knowledge about the hiring process at the company so you can better prepare for it.