Sears Hiring Process: Job Application, Interviews, and Employment

Sears hiring process.
It is easier to gain employment at Sears if you knew the company’s hiring process.

Sears Hiring Process: Job Application, Interviews, and Employment

The Sears hiring process involves various stages, including job application and interview that you must successfully pass through to be employed by the Company.

This post provides complete information on the recruitment process at Sears to help you learn how bet to gain employment at the company.

Please, continue reading:

Sears Company Overview

Sears, alternatively known as Sears, Roebuck and Company is a department stores chain founded in 1893 by Richard warren Sears and Alvah Curtis Roebuck.

Formerly headquartered in Sears Tower, Chicago, but now based in Hoffman Estates, Illinois, Sears remains one of the largest retail companies that have emerged from the United States.

Even though Sears has closed some of its stores as a result of the bankruptcy they experienced, the company currently functions properly, and is still open to recruit professional individuals that are able to contribute to the its growth.

The Sears Hiring Process

Getting an employment offer from Sears can be made possible after you must have undergone the company’s hiring process conducted by the HR department.

The Sears hiring process involves the following stages:

1. Job Application Process

As an applicant seeking employment at Sears, you have to first send a job application to the company’s HR team in order to be given an entry into the hiring process.

This is usually done by visiting Sears’s official employment portal –

After visiting the site, you will find varieties of jobs/roles which you can apply for by just clicking the “Apply to Job” highlighted button that would be shown above or beneath the job description.

Please, be aware that you will be asked to register on the portal before you can begin the job application process.

For the registration, some of your personal details such as your full name, age, mobile number, location, qualification, and more will be required from you.

2. Interview Process

Sears interviews come up most times after a submitted application has been approved by the Human Resources team.

The interview normally begins with a phone screening conducted by one of the hiring personnel.

You will need to answer a couple of questions during this brief phone interview, which won’t last for more than 20 minutes.

If you succeed in the phone screening, the HR team will invited you to a scheduled in-person interview session with the store manager(s).

Based on the role, you may take part in more than one rounds of interview.

Sears typical in-person interview will require you to answer series of questions concerning your previous work history and expertise, as well as what you know about the position you are seeking.

Moreover, be prepared to also encounter a few questions addressing the company, sales, and customer services experience.

The typical Sears interview questions include:

  • Why have you chosen to apply for a job at Sears?
  • Tell me what you know about our company’s credit cards?
  • As a customer service orientated personnel, how can your attitude influence a customer’s purchase?
  • Do you think Sears is a unique company within its industry? And why is that?
  • Do you function better working with a team, or your prefer working alone?
  • Tell me the most significant lesson you have learned working at other companies related to Sears.

As a candidate who wants to ace the Sears interview, it is highly advised to be prepared for it.

This article has offered some valuable tips below to aid your preparation for the Sears interview:

  • Try to study more possible interview questions, so you can generate persuasive answers.
  • You need to know much about Sears. Go to the company’s official website, read their history, policies, and their way of life.
  • Dress appropriately for the interview. Putting on a wrong interview attire can lead to disqualification at Sears.
  • Get to the interview venue 10 to 15 minutes before the interview commences. Punctuality is one of the key qualities that Sears seeks in a worker.

3. Hearing from Sears after the Interview

As a successful candidate in the interview, you are likely to get an employment offer same day the interview commenced, or a few days after.

If you couldn’t get a response from the Human Resources team weeks after your interview, quickly check the progress of your application process by login into the profile you created when applying for the job.

4. Background Check and Drug Screening

Once you get an employment offer, you will need to undergo the Sears compulsory background and drug screening checks before you can start functioning at the company like other employees.

Sears does these pre-employment checks in order to guard against hiring an irresponsible employee, or someone with a criminal record.

Without taking the background check, your employment offer at Sears cannot be finalized and confirmed.

Sears Jobs and Careers

The job positions below are significant to the company, and as a job seeker you can apply for any of them, as long as you possess the necessary requirements:

  • Appliance repair maintenance technician: This employee is usually assigned to provide prompt and ideal repairs of customers’ products when necessary. He/she is also responsible for the maintenance of truck stock inventory in accordance with the agreed standards and guidelines of the company.
  • Customer support specialist: This role performs certain duties to ensure the complete resolution of customer requirements/concerns. He/she also offers assistance in executing day-to-day reports, and helps to resolve varieties of customer complaints.
  • Inventory planner – home services: This employee analyzes predictions and replenishments in order to attend to customer service level objectives, as well as inventory levels and goals that are profitable. He/she is expected to be able to derive data from various sources to analyze and troubleshoot customer issues.
  • Product manager: This role is responsible for developing and applying product management procedures in the creation/realization of recent product offerings with the use of partnership with significant business practitioners throughout the integrated retail operations department.

What to Expect Working at Sears

In spite of the fact that Sears has experience some hard times, they still offer good benefits to their employees.

The management is considerate and they try as much as possible to maintain a good work life balance for every staff.

Co-workers are typically friendly, and opportunities are accessed regardless of race or religion.

But sometimes, based on your role, you may find it difficult to experience advancement in your career.

Job security is not guaranteed at sears, thus many applicants feel reluctant to apply for a job at the company.


When applying for a job at Sears, be aware that the company will have to consider several factors before hiring you.

Aside from passing a background check, the Human Resources team will be more interested in you the moment they find out that you possess some exceptional qualities for the job.

Ensure that you apply for a role that suits you, and that matches your qualifications, otherwise, you application may not be considered.