If you are going to a sales attendant job interview, you have to be well-prepared for the questions that will be asked to stand a good chance of being hired.
A good way to prepare for your interview is to use common questions usually asked in a sales attendant interview in practicing your responses when you appear for the real interview.
This post provides a big list of typical sales attendant interview questions to help in your preparation for the interview and increase your chances of getting the sales attendant job.
Please, read on:
What do Interviewers look for in a Sales Attendant?
In finding the right person for a sales attendant position, interviewers will usually look for someone who is intelligent and punctual; someone who wants to work hard.
You should be able to display these qualities to be chosen for the job.
10 Most Common Sales Attendant Interview Questions and Answers
Here are major questions you will likely be asked in a sales attendant job interview, with suggested answers:
- What are the qualities of a good sales attendant?
The qualities of a good sales attendant are intelligence and punctuality; a sales attendant is someone who is willing to work hard.
2. What is your greatest success as a salesperson?
My two greatest successes as a salesperson are overcoming my fears of rejection and getting over the fear of being wrong about something.
Attending Toastmasters has helped me do that because it teaches you how to deal with the fear of being wrong in healthy ways.
3. What is the salary range for the sales attendant position?
The salary range for this position is anywhere from $30,000 to $60,000 dollars.
4. What type of experience do you have working in retail sales positions?
I have over 10 years of experience working in retail sales positions.
5. What do you think of the company’s personnel policies?
I think the company’s personnel policies are great and that they definitely help people advance in their careers.
6. Why did you choose to put in for this position?
I decided to apply for this position because I believe it is a great place to work and be successful.
7. Why did you leave your previous job?
I left my previous job because the company was not doing well financially and I felt like it would be better for everyone if I found another position.
8. What’s the best part of this job for you?
I love how each day I’m helping people find the items that they need.
9. What is your greatest professional ambition?
My greatest professional ambition is to be the best sales attendant that I can possibly be.
10. Are customer service skills necessary for this job?
No, customer service skills are not necessary for this job.
More Sample Interview Questions for Sales Attendant
Here are additional sales attendant interview questions to work with in your preparation for your next interview:
Sample Behavioral Interview Questions for Sales Attendants
- Give an example of a time you were able to remain calm under pressure
- Have you ever been given a difficult customer? What did you do about it?
- How would you handle it if I was not happy with the service earlier today and came back in to talk to them?
- Why are there two cashiers at this store?
- What is the one thing that makes up for all shortcomings of this job’s pay, benefits, etc.?
Sample Case Interview Questions for Sales Attendants
- What is your understanding of the Sales Manager’s role?
- Define “Sales” and describe what you see as our unique value proposition to customers.
- What does a typical workday for a salesperson consist of (i.e., new business development, meeting with current clients)?
- How did you set quotas in your previous company?
- Why did you leave your previous employer?
Sample Competency Interview Questions for Sales Attendants
1. What is your work style?
2. What is your biggest weakness?
3. Walk me through a time you had to handle a difficult customer.
4. What would you do if a customer told you they were dissatisfied with the service they received from another salesperson on the store floor?
5. How have you been able to listen more effectively to the needs of our customers lately?
Sample Problem-solving Interview Questions for Sales Attendants
- What is the best way to get a customer’s attention?
- How do you handle an irate customer?
- What is one strategy for obtaining referrals from customers?
- How would you increase new store traffic by 20% in 12 months?
- Why should we hire you for this position over someone else who might come in and interview with us too?
Sample Situational Interview Based Questions for Sales Attendants
- What is the best way to handle a difficult customer?
- How would you handle an argument about price with a buyer?
- How would you know if someone is lying to you?
- Can you give me an example of your past work history as it relates to this position?
- When was the last time that a situation made you angry and how did you deal with it?
Sample Communication Skills Interview Questions for Sales Attendants
- What is the first rule of communication?
- Is there a particular approach to public speaking that should be taken?
- How do you change your demeanor when speaking to VIP customers?
- How important is vocal tone in communicating effectively with others?
- What kind of language should I use around customers who might not understand my accent as well as those that do speak English as their first language?
Sample Interpersonal Skills Interview Questions for Sales Attendants
- Tell me about your experience working on a team.
- What is your greatest strength that you bring into this position?
- How do you work under pressure?
- Describe a time where you had to compromise during a meeting.
- Can I see an example of some of your writing?
Sample Company Culture Interview Questions for Sales Attendants
- What are the values of this organization?
- How do you feel about working in an office environment with strict hours?
- What do you like about working in this place?
- Would you say that the team here is closely knit or competitive with one another?
- Do you feel like there is a sense of community here? Do people help each other out when needed, or are they all too busy trying to climb the ladder on their own?
Sample Sales Interview Questions for Sales Attendants
- Do you like to work collectively or individually with other people on tasks?
- On average, how many hours do you spend at work each day?
- Do you have any past experience where the customer was unhappy with their purchase, and what did you do to rectify the situation?
- How would you deal with an angry customer who was yelling at you for no reason whatsoever?
- What are your expectations of this job interview that I’m conducting now?
Sales attendant Interview Success Tips
Every job interview is a battle. You’re there to compete for the position against other candidates, and you have to arm yourself with as much ammunition as possible.
Here are three things every sales assistant should know before going for their next interview:
1. You have to be prepared! Have specific examples ready when asked about past experience in customer service or dealing with angry people at work.
2. Don’t be afraid to ask questions! If you don’t understand something or have a question about company policy, ask about it. This is your chance to make sure everything is crystal clear.
3. Remember that enthusiasm goes a long way! Although this position involves interacting with many different people on a daily basis, some of whom may be difficult to deal with, you need to demonstrate that you can keep a positive attitude.
It’s not enough to simply know the answers to questions asked at a sales attendant interview. You must also be able to present them in an engaging way that will pique your interviewer’s interest and make you stand out from other candidates who are doing the same thing.
You can use the examples of interview questions for sales attendants provided on this page to prepare for your upcoming interview, but don’t forget to personalize them with your own style.