Tag Archives: IT help desk support role

IT Help Desk Support Job Description, Duties, and Responsibilities

IT Help Desk Support Job Description, Duties, and Responsibilities What Does an IT Help Desk Support Technician Do? The IT help desk support technician is responsible for providing IT support services to businesses and/or their customers either from an on-site location or the office. His/her job description entails resolving daily support requests and helping in completing larger IT… Read More »

Hired Newly as IT Help Desk Support? Here is What to Expect on the Job

Hired Newly as IT Help Desk Support? Here is What to Expect on the Job The phone starts ringing off the hook, and you pick it up to learn your new boss wants you to come into work as the new IT help desk support employee next week. What can you expect when you walk into work next… Read More »