Tag Archives: customer service representative skills

Customer Service Representative Job Description Example, Duties and Responsibilities

Customer Service Representative Job Description Example, Duties and Responsibilities What Does a Customer Service Representative Do? Customer service representatives are company personnel tasked with the responsibility of providing response to client inquiries regarding products and services. Their job description entails assisting customers in addressing product/service issues as well as in devising solutions to client problems. Customer service representatives… Read More »

Top 15 Customer Service Representative Skills to be best on the Job

Top 15 Customer Service Representative Skills to be best on the Job If you are a customer service representative, CSR, desiring to be the best in your unit, you will need to have certain skills to help you deal effectively with the different people you come across with daily. The customer service representative job is by no means… Read More »