Tag Archives: customer service manager

Customer Service Manager Skills to be Best on the Job

Customer Service Manager Skills to be Best on the Job You need to have certain skills and qualities to be effective as a customer service manager. This post shares fifteen skills and qualities that can help you to perform at your best as a manager of customer service. Before we check them out, let’s see … Who is… Read More »

Customer Service Manager Job Description Example

Customer Service Manager Job Description Example What Does a Customer Service Manager Do? Customer service managers oversee the activities and operations of the customer service department of a company to ensure delivery of excellent support and services to customers. Their job description entails coordinating and guiding company customer service staff on appropriate techniques to implement in order to… Read More »