Tag Archives: customer service agent

Top 15 Customer Service Representative Skills to be best on the Job

Top 15 Customer Service Representative Skills to be best on the Job If you are a customer service representative, CSR, desiring to be the best in your unit, you will need to have certain skills to help you deal effectively with the different people you come across with daily. The customer service representative job is by no means… Read More »

Customer Service Agent Job Description Example

Customer Service Agent Job Description Example What Does a Customer Service Agent Do? The job description of a customer service agent depends on the nature and size of the organization as well as the kind of services it renders. However, irrespective of the above factors, all customer service agents perform customer service-related duties. The duties and responsibilities of… Read More »