Kroger Grocery Manager Job Description Example
What Does a Kroger Grocery Manager Do?
The Kroger grocery manager has the responsibility to manage, supervise, and coordinate various activities carried out in the store.
His/her job description involves merchandizing inventory and managing other employees to ensure they get their jobs done as required.
Kroger is a very large supermarket store; therefore the grocery manager should expect to be handsomely paid.
The grocery manager’s role also entails carrying out visual merchandising of products by displaying them in attractive and eye catching spots where customers can easily see them.
He/she is saddled with the responsibility of directing and leading other members of staff in the store in fulfilling laid down tasks for each shift.
The grocery manager at Kroger should make sure sales items are always available and properly displayed.
He/she should see to it that the shelves and isles are properly cleaned and well organized.
He/she should also ensure price labels are present on the product, and also ensure they are updated as prices change.
Other duties in the work description of a grocery manager at Kroger may also include overseeing updating of the inventory system in the company and making sure it is accurately done.
He/she should check products and supply levels in order to know how and when to demand for new order.
He/she should ensure proper recordings are made periodically or as at when due.
The Kroger grocery manager should receive newly supplied orders and store them in appropriate places.
He/she can delegate tasks of product refilling to other employees, but he/she should monitor such delegated duties to ensure it is done the right way.
He/she must get the items recorded immediately they are received, as delay in this task may culminate in confusion and incorrect recording at a later time.
The manager must ensure that shelves are fully stocked at all times as this can impact the way customers view the company.
The role of the grocery store manager at Kroger may also involve management and coaching of other members of staff, both new entrants and old staff members.
He/she should be available to support the sales and service responsibilities of the grocery store, and should be among the first the customers will meet once they enter the store, which means he/she should approach and communicate with customers in the most warm and courteous manner.
The grocery manager should be ready to help customers with their purchases.
He/she should be well informed and able to answer questions posed by clients regarding the company and the items on sale.
He/she should make use of his/her deep knowledge of sales product in recommending product alternatives to customers in the event that the one they requested is presently out of stock for one reason or the other.
He/she should also have listening ears to customers’ complaints and also get such complaints addressed without any delay whatsoever. This will surely boost the image of the company in customers’ minds.
Kroger Grocery Manager Job Description Example
The work description of the grocery manager at Kroger majorly entails managing people to ensure customers are maximally satisfied.
The following job description example shows specific duties, tasks, and responsibilities an individual working as grocery store manager would be expected to perform at Kroger:
- Listen to customers and note their complaints; resolve such complaints without delay
- Build and implement workable strategies towards achieving objectives of the store
- Manage expenses of the store
- Develop budget periodically, be it quarterly, monthly, or weekly
- Relate with other members of staff to ensure improvement in service delivery
- Analyze operating statement periodically
- Administer sales and stock strategies in effective manner
- Supervise and maintain programs lay down by the company to ensure compliance by all staff members
- Develop and maintain self-development programs for members of staff periodically
- Answer phone calls placed through by customers and respond to their queries right there on the phone
- Organize and monitor periodic cleaning tasks
- Inspect works done by members of staff to ensure they are done according to laid down rules.
Kroger Grocery Manager Resume Preparation
Resume writing may be difficult to some people, but if you know how to source the right information and use it, preparing a resume may not be that difficult.
For instance, to make the work experience section, which is meant to show employers that you have actually worked as a grocery store manager previously, the sample job description provided above, which states the duties and responsibilities of the role, can effectively be applied in creating the section.
Requirements – Skills, Knowledge, Abilities – for Kroger Grocery Manager Job
To succeed in any occupation requires having certain skills and attributes. And for the position of grocery manager, having the following qualities will enable you to perform at top levels:
- Education: Bachelor’s Degree in related fields
- Ability to solve complex problems
- Ability to work effectively and calmly under pressure
- Ability to multitask effectively, completing several assignments in record time
- Possess excellent computer skills and operation of MS Office packages
- Possess sound judgment skills
- Possess outstanding skills in verbal and written communication
- Possess team spirit
- Ability to handle cash accurately
- Possess top-notch leadership skills.
Kroger grocery Manager Skills for Resume
You can make you resume shine by using the above skills and qualities in creating the core competence section of your resume where you present the key skills that you have acquired to be able to perform excellently on the job.
Employers will be attracted to reading this section of your resume because it has the skills they are looking for, which assures them of your ability to do the job effectively.
However, you must truly have acquired these skills before using them in your resume; otherwise you will be misinforming the employer, which could put you in trouble with them if they later discovered you didn’t have the skills.