Kroger Department Manager Job Description Example

By | April 24, 2016
Kroger Department Manager job description, duties, tasks, and responsibilities

Kroger Department Managers provide effective supervision in their stores to ensure operations run smoothly. Image source:

Kroger Department Manager Job Description Example

What Does a Kroger Department Manager Do?

The Kroger department manager is responsible for activities that take place in the sales outlet.

His/her job description entails providing effective supervision to members of staff at each section of the company.

The department manager should be a source of motivation for those he/she supervises. He/she should be dynamic in meeting targets, in leading others and in provision of excellent customer services.

Kroger is undoubtedly the largest supermarket chain in the US in terms of revenue generation and it is also the second-largest retailer.

Consequently, its managers must be individuals with qualities to ensure complete and consistent customer satisfaction.

Member of staff in the department will of course report directly to the department manager and this means the manager must have the leadership qualities to effectively manage affairs in the company.

The department manager’s role at Kroger also entails being available at the front counter where he/she is required to provide necessary assistance to patrons.

Only an innovative and creative individual can function conveniently and consistently as a Kroger department manager and the organization look out for such people during job interview.

The manager should be strategic in his/her thinking and also be goal oriented. He/she should be able to meet with outlined goals and get things done within stipulated time period.

At Kroger, the department manager can also work as a store manager, assistant manager, or as a floor supervisor.

He/she is responsible for delegating duties to employees working under him/her and also supervising what the employees do to ensure their assigned tasks are done as required.

His/her work description also involves enforcing disciplinary actions on erring members of staff, especially when such employees are under his/her supervision.

He/she is also involved in administration and customer services provision.

The Kroger department manager plays a part in training and hiring new set of employees and is also among those that set schedules for employees.

Other tasks that usually make up the job description of the department manager at Kroger include ensuring payroll completion and conflict resolution among members of staff.

The company does provide necessary training for the individual employed as department manager at Kroger.

The kind of training given to the individual depends on the particular managerial role he/she is expected to play in the company.

His/her training involves the use of hands on demonstration, visual, and verbal orientations.

He/she should be a team leader and should carry every member of his/her team along to bring about excellent service delivery to customers.

Kroger Department Manager Job Description Example

As a managerial role, the job of a department manager primarily entails providing quality supervision to junior staff and workers to ensure activities go smoothly at the assigned Kroger store.

To be specific on the kind of duties, tasks, and responsibilities you will likely be assigned if employed as a department manager at Kroger, here is an example of a job description that captures it:

  • Track and review all orders to the department
  • Maintain the inventory to properly account for all items
  • Monitor profits and sales records and activities of the department
  • Market the products of the company to customers in order to increase sales. Maintain all records of items that are delivered for the purpose of inventory control
  • Adjust the balance as required after counting stocks
  • Limit back stock by ensuring accurate ordering
  • Ensure all products are in stock always
  • Build highly effective display for sales items
  • Arrange sales items to make them eye catching and attractive to customers in order to increase sales
  • Create safe, friendly, and attractive business environment to give customers excellent shopping experiences
  • Supervise and direct members of staff in an effective manner
  • Monitor performance and profitability of individual item in sale
  • Work towards meeting profit targets
  • Priorities and multi-task during busy times
  • Ensure consistent adherence to company’s regulations and standards
  • Resolve all customers’ complaints and address their inquiries
  • Participate in the interviewing and recruiting process for new entrants.

Kroger Department Manager Resume Preparation

When applying to vacant department manager position at Kroger, you will be expected to prepare and send a resume to the hiring manager.

To create a resume that will have good impact on employers, you will need to present the kind of information they want to see, and one of such is the details of your work experience.

To deliver such information to employers, the work experience section of your resume can be made by using information from the sample job description above, which expresses the functions and responsibilities an individual will likely be required to perform as a department manager at Kroger.

Requirements – Skills, Knowledge, Abilities – for Kroger Department Manager

Working as a department manager at Kroger is challenging, but offers a great career prospect. To prepare for success on this job, here are major skills, knowledge, and abilities to develop:

  • Education: High School Diploma is minimum requirement. College degree is added advantage
  • Possess excellent skills in marketing
  • Possess good attention to details
  • Possess top class skills in customer services
  • Possess skills in certain computer applications and packages like MS Office, as well as the ability to type fast
  • Ability to learn fast
  • Ability to multitask
  • Posses high level of reliability and dependability
  • Ability to run on flexible schedule and perform in highly dynamic environment
  • Ability to handle cash record accurately
  • Ability to work effectively in a team.

Kroger Department Manager Skills for Resume

When making a resume for the department manager’s job at Kroger, you should be aware that employers would like to see the relevant skills you are coming with.

Therefore, you should include the skills section in your resume, which can be prepared with the help of the knowledge, skills, and abilities shown above.