Food and Beverage Manager Job Description Example
What Does a Food and Beverage Manager Do?
Food and beverage managers generally oversee the quality of service in a restaurant, cafeteria or a catering event.
Their job description entails ensuring that customers receive food products/services that meet and exceed their requirements.
In performing their duties, food and beverage managers oversee the daily operations in a food and beverage company, restaurant or hotel to ensure compliance with set quality standards.
They supervise the duties of waiting staff to ensure adherence to all external and internal customer service standards.
They also collaborate with chefs to design and plan the menus for food/beverage facilities.
Food and beverage managers in performing their roles oversee the hiring, orientation, and training of food and beverage teams.
They establish targets and develop strategies effective for achieving set targets. They also communicate with clients to identify their needs and facilitate processes to meet their requirements.
Usually, food and beverage managers schedule and designate work tasks to food and beverage staff to ensure operational efficiency.
They oversee the purchase and procurement of all necessary food stock and culinary items.
They also maintain accurate inventory of all food items and stock to ensure availability of required materials.
As part of their work description, food and beverage managers comply with all health/safety regulations and procedures.
They also maintain contact with clients to obtain feedback and take necessary steps in improving quality of service.
In fulfilling their role, food and beverage managers monitor and keep records of all expenditures and generated revenue to ensure budget is not exceeded.
They ensure the needs and concerns of customers are addressed promptly to enhance customer satisfaction and improve the public perception of a company.
They also manage expenses and work around a budget to meet the demands of clients as well as generate profit for a food and beverage company.
They lobby and canvass on behalf of their companies to secure contracts for catering events.
To become a food and beverage manager requires having a Bachelor’s degree in food service management or in a related discipline.
Some of the qualities required to work and succeed as a manager in the food and beverage industry include customer service, leadership, as well as organizational skills.
Food and Beverage Manager Job Description Example/Template
Food and beverage managers carry out important functions to ensure top quality of service is delivered to customers in a restaurant.
If you are hiring for this role, here is an example of a food and beverage manager job description that you can use as a template in creating a suitable one for your business; it shows the typical duties, tasks, and responsibilities of the position:
- Liaise with chefs to design menus for restaurants, hotels and other food outlets
- Conduct surveys to identify customer requirements and take appropriate steps in ensuring client needs are met
- Develop and implement standards/policies for the delivery of world-class customer service
- Oversee the recruiting, orienting, and training of food and beverage staff to ensure an effective unit
- Monitor the performance and activities of food and beverage staff to ensure compliance with set customer service standards
- Establish communication medium through which customers can send in their feedback
- Oversee the cleaning and upkeep of kitchen, reception and overall work environment
- Set targets and implement strategies necessary in achieving set objectives
- Ensure compliance with all health and safety regulations and procedures
- Designate and schedule work duties to food and beverage staff
- Carry out analysis to determine rates for food and food services
- Oversee the purchase of food items and culinary equipment
- Maintain accurate inventory of food stock and other available items
- Prepare and manage budgets to achieve set objectives and targets
- Assist in addressing customer complaints and resolving arising issues
- Present regular reports to management on work activities and generated revenues
- Review financial records to ensure balanced accounts
- Ensure the quality of produced meals through tasting to confirm flavor.
Food and Beverage Manager Resume Preparation
Are you looking to create a resume for the food and beverage manager job? If so, then the duties and responsibilities listed in the above sample job description will be useful in completing the work experience section of your resume.
The job experience section, which you need to have in your resume for this position, is expected to show the roles you carried out in a previous employment, which will confirm to employers that you will be able to handle the responsibilities that will be assigned to you if hired.
The functions of the job highlighted in the above work description will help you to effectively show your job experience if you have worked before as a manager of a food and beverage department.
Requirements – Skills, Abilities, and Knowledge – for Food and Beverage Manager Job
To work as a food and beverage manager and excel in your career, the following qualities and skills will be useful; they also form part of the requirements usually set by employers when hiring for the position:
- Education and Training: To become a food and beverage manager, you require a Bachelor’s degree in food service management, hospitality management, or in a similar field. Prior experience in the field of hospitality is also necessary for the food and beverage manager job position
- Customer Service Skills: Food and beverage managers are able to interact courteously with clients to ensure their needs and requirements are met
- Leadership Skills: They are skilled in coordinating and directing the activities of a food and beverage team to ensure efficient work operations
- Organizational Skills: Food and beverage managers are well versed in appropriately delegating and managing food service projects.
Food and Beverage Manager Skills for Resume
Again, if you are seeking a new food and beverage manager job and needing a resume, you can also apply the above requirements in creating the skills section of the resume.
Such skills section is sure to be effective as it shows you have the skills and qualities most employers require for the role.
Therefore, to make your resume more compelling, strive first to develop the above qualities, then you can apply them in your resume’s skills section.
Food and Beverage Management Software Tools
To make their work easier and more efficient, food and beverage managers and other staff in the restaurant industry apply various software tools designed for the industry, and appropriate for their businesses.
There are software management tools that help to quickly and easily organize and schedule staff for events.
There are also those that can help you in controlling inventory for food service operations, and for performing accounting and costing functions.
Whatever your business model, you are sure of finding the right software tool to help in efficiently managing your restaurant. All you need to do is to look around.
The food and beverage manager job description highlights the important duties and responsibilities of individuals who work in the position.
If you are looking for a job description to use in hiring and assigning tasks to a new manager of food and beverage unit in your firm, the work description template provided above can serve the purpose.
Also, if you are interested in this role and are looking to improve your knowledge of what food and beverage managers do, the skills and tools you need to succeed, this post will be useful to you.
Did this post help in improving your understanding of what food and beverage managers do? We will appreciate your comment, as well as additional duties and responsibilities of the role that you may have to share.