Data Center Operator Job Description Example, Duties, and Responsibilities

By | April 4, 2017
Data center operator job description, duties, tasks, and responsibilities

Data center operators provide both software and hardware needs of a data center, as well as in maintaining the facilities for optimum performance.

Data Center Operator Job Description Example, Duties, and Responsibilities

What Does a Data Center Operator Do?

Data center operators are responsible for the installation, maintenance, and provision of hardware and software support of data centers.

Their job description entails a range of IT and administrative tasks to ensure efficient and organized data center systems.

In performing their duties, data center operators carry out scheduled and preventative system maintenance to ensure computer systems/network are in good working order.

They develop and implement policies to ensure work operations are carried out in an efficient and timely manner.

They also liaise with other support staff to ensure uptime maximization and delivery of high quality services.

The role of operators at data centers also involves carrying out of assessments to identify and address inefficiency in power and cooling systems.

They implement data and system security measures in order to reduce exposure to downtime risks.

They also maintain contact with company clients to offer data and systems support services.

Usually, operators conduct research to identify industry trends, as well as changes in software and hardware systems.

They monitor local area networks, wide area networks, and data communications systems to ensure optimum performance.

They also perform backup on all systems to ensure recovery of important data in event of system failure.

As part of their responsibilities, data center operators troubleshoot computer systems/networks to diagnose a problem and administer solutions.

They ensure adherence to established procedures for work operations.

They also maintain proper records of work activities, as well as present reports to superiors.

In fulfilling their work description, operators at data centers provide support services to customers by assisting them in resolving technical system issues.

They maintain accurate inventory and ensure availability of required equipment/tool.

Ethernet and fiber patch cabling for internal teams or customers is also part of data center operator description.

To work as an operator in a data center, you need a Bachelor’s degree in computer science, computer engineering, IT, or a related discipline.

The main qualities you need to succeed in this career include interpersonal, communication, and IT skills.

Data Center Operator Job Description Example/Template

The role of an operator in a data center involves various functions; the job description example shown below gives the major tasks, duties, and responsibilities usually assigned to the position in most firms:

  • Install and configure computer hardware and software systems
  • Monitor computer systems and networks to ensure they function efficiently
  • Communicate with clients over-the-phone or face-to-face to assist them in setting up systems or resolving issues
  • Troubleshoot network and system problems to provide solutions to hardware/software defect
  • Follow instructions contained in equipment manual when setting up a system or conducting repairs
  • Create and set up new user accounts/profile, as well as address issues with passwords
  • Establish and maintain positive trust relationship with customers and with data specialists such as programmers
  • Perform tests to verify the functionality and usability of new technology
  • Present to company management reports of IT/systems support services
  • Offer recommendations on customer learning requirements during the development of client training programs
  • Conduct research to identify ways of improving on current system performance
  • Produce shift status reports to communicate shift operations and issues to superiors
  • Maintain inventory of data center supplies such as printers, scanners, and copiers
  • Implement procedures, policies, and standards to ensure work operations are effective
  • Participate in educational programs and workshops to improve on existing job knowledge/skill.

Requirements – Skills, Abilities, and Knowledge – for Data Center Operator Job

If you are looking to apply for a data center operator job and need to know what the qualification requirements are, the following will guide you:

  • Education and Training: To become a data center operator, you require a Bachelor’s degree in computer science, computer networking/hardware, or in other related discipline. Most employers look out for operators with in-depth knowledge of applications by Microsoft, UNIX, Linux or Cisco technologies; therefore, having such certifications increases job prospects
  • Interpersonal Skill: Data center operators are able to work IT support and other data center personnel to ensure uptime maximization
  • Communication Skill: They are able to produce concise reports on data center operations
  • IT Skill: They are proficient in designing, operating, and maintaining computer network systems.

Conclusion

Do you need to make a job description for the data center operator role in your company? If you do, the sample copy provided in this post can be applied as a template to easily and quickly get it done.

When hiring for an operator for your data center, the detailed work description you create can help you attract the best candidates for the role.

The data center operator job information shared in this post is equally useful to individuals who are interested in the career to know more about it.

Did your knowledge about the duties and responsibilities of data center operators improve by reading this post? Please, leave a comment in the box below about your view of this article. You may also share what you do at your company if you work as a data center operator.

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